Jesika McGuire
Fort Campbell North,KY
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Talented at multitasking and remaining calm when handling many orders during busy hours.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Amazon
2023.05 - 2024.01
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Maintained clean workspaces by following strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Consistently lifted materials weighing as much as 85 pounds.
Warehouse Worker
Target
2021.11 - 2023.03
- I regularly moved boxes up to 50 pounds without assistance, operated pallet jacks, and machinery.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- I learned to work quickly, be aware of my surroundings consistently, and handle myself in high stress areas.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Collaborated with team members to complete complex projects on schedule and within budget constraints.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
deli/bakery associate
Walmart
2021.06 - 2021.11
- Delivered outstanding customer experiences by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
- Helped customers locate ideal menu items by listening to needs and recommending specific products or services.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Maintained proper inventory levels by conducting regular stock checks and informing my team lead when a ordered needed to be placed.
- Trained new deli staff on company policies and POS system use to maximize job satisfaction, expertise, and team performance.
- Enhanced customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.
- Provided support to other departments within the store as needed, fostering a collaborative work environment.
- Monitored customers for signs of security concerns and escalated issues to management.
Personal Shopper
Walmart
2020.04 - 2021.06
- Increased repeat business with exceptional communication skills, addressing customer inquiries promptly and professionally.
- Collaborated with team members to develop innovative solutions for common e-commerce challenges, resulting in improved operational efficiency.
- Assisted customers with returns, exchanges, and refunds as necessary, demonstrating a commitment to outstanding service at all times.
- Analyzed customer feedback through surveys and reviews, using insights gained to make continuous improvements to product offerings and service levels.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
Cashier
TACALA (Taco Bell)
2019.08 - 2020.05
- Enhanced customer satisfaction by providing efficient and accurate cash transactions and order processing.
- Handled customer inquiries and complaints professionally, resolving issues promptly and courteously.
- Improved team productivity by assisting with food preparation during peak hours when needed.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
High School Diploma -
West Limestone High School
05.2021
Skills
- Stress management
- Strong communication skills
- Adaptability and flexibility
- Problem-solving abilities
- Customer service excellence
- Attention to detail
- Cash handling accuracy
- Efficient multitasking
- Equipment operation
Activities
Whenever I have free time, I like to cook, reorganize my home, go hiking, or volunteer.
Timeline
Warehouse Worker
Amazon
2023.05 - 2024.01
Warehouse Worker
Target
2021.11 - 2023.03
deli/bakery associate
Walmart
2021.06 - 2021.11
Personal Shopper
Walmart
2020.04 - 2021.06
Cashier
TACALA (Taco Bell)
2019.08 - 2020.05
High School Diploma -
West Limestone High School