Jeslane Torres
Canoga Park,CA
Summary
Dynamic professional with a proven track record at Los Angeles Conservation Corps, excelling in strategic thinking and cross-functional coordination. Adept at enhancing operational efficiency and implementing innovative solutions, I foster collaboration and build strong relationships. Bilingual in English and Spanish, I am committed to delivering exceptional customer service and driving continuous improvement.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Core Team Member
Los Angeles Conservation Corps
Los Angeles, CA
11.2021 - 05.2023
- Collaborated with team members to support project objectives and enhance operational efficiency.
- Assisted in coordinating tasks and schedules to ensure timely project completion.
- Engaged in training sessions to learn best practices and improve skill set.
- Conducted research on industry trends to contribute to team discussions and strategies.
- Supported the implementation of new tools and systems for improved workflow management.
- Adapted quickly to changing priorities while maintaining focus on core responsibilities.
- Participated in regular team meetings to share insights and feedback for continuous improvement.
- Identified areas for improvement within the organization, implementing changes that resulted in increased efficiency and cost savings.
Sales Representative
Work Boot Warehouse
Canoga Park, CA
11.2018 - 11.2020
- Assisted customers in selecting appropriate work boots based on needs and preferences.
- Maintained organized inventory and ensured product displays met company standards.
- Processed customer transactions accurately using point-of-sale systems.
- Educated customers on product features, benefits, and care instructions.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Cashier
Carls Jr
Canoga Park, CA
03.2016 - 12.2018
- Processed customer transactions efficiently and accurately at point-of-sale terminals.
- Assisted customers with product inquiries and provided exceptional service to enhance satisfaction.
- Maintained cleanliness and organization of work area to ensure a pleasant shopping environment.
- Handled cash, credit, and debit transactions while following established security procedures.
- Collaborated with team members to optimize workflow during peak hours for improved service efficiency.
- Trained new employees on cash register operations and customer service best practices.
- Resolved customer complaints effectively, ensuring positive experiences and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Saito High School
Los Angeles, CA07.2023
Skills
- Strategic thinking
- Customer focus
- Negotiation
- Cross-functional coordination
- Collaboration
- Willingness to learn
- Positive attitude
- Customer service
- Problem-solving
- Attention to detail
- Following instructions
- Cleaning
- Clear communication
- Adaptability and flexibility
- Verbal and written communication
- Heavy lifting
- Relationship building
- Training and mentoring
Certification
Recognition of team leader qualities, fast paced work and time management mastery.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Core Team Member
Los Angeles Conservation Corps
11.2021 - 05.2023
Sales Representative
Work Boot Warehouse
11.2018 - 11.2020
Cashier
Carls Jr
03.2016 - 12.2018
High School Diploma -
Saito High School