Jeslynn Hernandez
Pueblo
Summary
Dynamic professional with a strong background in customer service and community outreach. Known for exceptional problem-solving and teamwork skills, ready to contribute to impactful community initiatives.
Overview
2027
2027
years of professional experience
Work History
Volunteer
Pueblo, CO
Cleaning Crew Member
Money Handler
Translator
Family
Entrepreneur
Self-employeed
Pueblo, CO
2020 - Current
- Developed and implemented business strategies to enhance product offerings.
- Managed financial planning, budgeting, and forecasting for sustainable growth.
- Established branding initiatives to increase market visibility and customer engagement.
- Conducted market research to identify trends and inform strategic decision-making.
Catering Assistant
Family Members
Pueblo, CO
2020 - Current
- Assisted in meal preparation and presentation for family events, ensuring quality and freshness.
- Coordinated food service logistics, including setup, serving, and cleanup during gatherings.
- Maintained inventory of catering supplies, tracking usage to optimize resource allocation.
- Collaborated with family members to design menu options tailored to dietary preferences and themes.
- Streamlined food storage processes, enhancing efficiency in kitchen operations and reducing waste.
- Developed positive relationships with guests, providing attentive service and addressing needs promptly.
- Implemented safety protocols in food handling to maintain hygiene standards during preparation and service.
Personal Business Banker
Family Business
Pueblo, CO
2020 - Current
- Developed personalized banking solutions to meet client financial goals.
- Assisted clients in navigating various banking products and services.
- Conducted financial assessments to provide tailored advice for investment opportunities.
Babysitter
Family Members
Pueblo, CO
2020 - Current
- Supervised children in daily activities, ensuring safety and engagement.
- Planned creative and educational activities tailored to children's interests and developmental needs.
- Managed mealtime routines, promoting healthy eating habits and proper table manners.
- Communicated effectively with parents regarding children's behavior and progress.
- Implemented conflict resolution strategies to promote positive interactions among siblings.
- Adapted quickly to changing needs of children, demonstrating flexibility in caregiving approach.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Baker
Family Business
Pueblo, CO
2020 - Current
- Prepared dough and batters following family recipes to ensure product consistency.
- Operated commercial baking equipment, maintaining safety protocols during production.
- Assisted in inventory management, tracking ingredients to minimize waste.
- Monitored baking processes to maintain product quality and adherence to family standards.
- Developed new recipes based on customer feedback, enhancing product offerings and variety.
- Implemented best practices for sanitation and cleanliness in the baking environment to ensure compliance with health regulations.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Managed customer service operations, including taking orders and resolving complaints.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Maintained accurate inventory of baking supplies and ingredients.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Increased customer satisfaction with friendly and efficient service.
- Leveraged social media to showcase bakery creations, significantly increasing online engagement and inquiries.
- Streamlined baking processes, reducing preparation time without compromising quality of baked goods.
Education
High School Diploma -
Pueblo County High School
Pueblo, CO05-2028
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Time management
- Community service
- Leadership qualities
- Team collaboration
- Attention to detail
- Adaptability and dependability
- Flexible schedule
- Relationship building
- Customer service
- Public speaking
- Decision-making
- Community engagement
- Event setup
- Answering phones
- Food distribution
- Event planning
- Professional appearance
- Foreign language proficiency
- Social media management
- Community outreach
- Telephone etiquette
- Volunteer recruitment
- Fundraising
- Fundraising events
- Budgeting and finance
- Resource coordination
- Friendly and outgoing
- Multitasking and organization
- Reliability and punctuality
- Clear communication
- Empathy and patience
- Team leadership
- Marketing and promotion
- Active listening
- Self motivation
- Excellent communication
- Adaptability
- Emotional awareness
Languages
English
Native or Bilingual
Timeline
Volunteer
Cleaning Crew Member
Money Handler
Translator
Family
Entrepreneur
Self-employeed
2020 - Current
Catering Assistant
Family Members
2020 - Current
Personal Business Banker
Family Business
2020 - Current
Babysitter
Family Members
2020 - Current
Baker
Family Business
2020 - Current
High School Diploma -
Pueblo County High School