Jesmaine Odom
Great Expressions Dental Centers
Marietta,GA
10
years of professional experience
Detail-oriented professional with 11 years of experience in customer service and operational coordination within fast-paced healthcare settings. Expertise in patient communication, insurance verification, and calendar management enhances efficiency and supports business objectives. Seeking remote Administrative Assistant or Executive Assistant role to leverage organizational and communication skills for impactful contributions.
Work History
Dental EDDA
7 Years- Assisted in patient preparation and comfort during dental procedures.
- Managed inventory and ordering of dental supplies to ensure operational efficiency.
- Educated patients on post-treatment care and oral hygiene practices.
- Collaborated with dentists to optimize workflow and enhance patient experience.
- Trained new team members on clinical procedures and infection control protocols.
- Led initiatives to maintain compliance with health regulations and safety standards.
- Sanitized trays, instruments, and surfaces for a clean dental office setting and patient safety.
- Successfully assisted the dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay, and areas needing treatment.
- Educated patients on postoperative care and best practices for protecting dental work and boosting healing process.
- Reduced appointment times with efficient instrument sterilization and preparation processes.
- Contributed to effective team communication, coordinating with front office staff regarding patient scheduling and insurance matters.
- Supported accurate record-keeping by diligently updating patient charts and treatment plans.
- Assisted dentist with paperwork and billing protocol for both routine and less common procedures.
- Skillfully fabricated temporary crowns, bridges, and other prosthetics as needed during dental procedures.
- Provided excellent chairside assistance during examinations, cleanings, fillings, extractions, root canals, crown placements, and other dental procedures.
- Improved patient experience by maintaining a clean and organized dental operatory area.
- Increased practice efficiency by mastering various dental software programs for appointment scheduling, billing, and documentation purposes.
- Scheduled and confirmed patient appointments.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Designed dental report card to explain patient dental health status and treatment plans.
Dental EDDA
10 Years 4 Months- Assisted dentist during emergency and general procedures
- Schedule appointments to maintain patient records
- Delivered compassionate patient care while ensuring efficient office operations
- Collaborated with providers to improve patient flow in office efficiency
Education
Associate of Science - Radiology Tech
Skills
Electronic health records
HIPAA compliance
Patient communication
Calendar management
Appointment scheduling
Customer service
Data entry
Multiline phone systems
Dental software systems
Time management
Organization
Problem-solving
Team collaboration
Timeline
Dental EDDA
Great Expressions Dental Centers
08.2019 - CurrentRead More
Dental EDDA
Immediadent Urgent Dental Care
04.2016 - 2019Read More
Chattahoochee Technical College
Associate of Science from Radiology Tech
Read More