Jesmely Lopez
Haverstraw,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Team Member
Dunkin Donuts & Baskin Robbins
Congers, NY
08.2021 - Current
- Operated register to process payments and collect cash payment for order totals.
- Maintained productive, efficient approach to all tasks.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
Team Member
Old Navy
West Nyack, NY
08.2020 - 03.2021
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Trained new team members by relaying information on company procedures and safety requirements.
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Assisted with inventory counts and stocking of merchandise.
- Addressed and resolved customer complaints in polite and professional manner.
Cashier
Five And Below
West Nyack, NY
10.2020 - 01.2021
- Worked flexible schedule and extra shifts to meet business needs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Tallied cash drawer at beginning and end of each work shift.
- Processed refunds and exchanges in accordance with company policy.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
Education
High School Degree -
North Rockland High School
Thiells, NY 09.2017 - 06.2021
Bachelor Of Nursing - Nursing
Dominican College of Blauvelt
Orangeburg, NY 07.2021 - Current
Skills
Cash Handling
Complaint resolution
Critical Thinking
Decision-Making
Interpersonal Communication
Teamwork and Collaboration
Fluent in English and spanish
Account management
Timeline
Team Member
Dunkin Donuts & Baskin Robbins
08.2021 - Current
Bachelor Of Nursing - Nursing
Dominican College of Blauvelt
07.2021 - Current
Cashier
Five And Below
10.2020 - 01.2021
Team Member
Old Navy
08.2020 - 03.2021
High School Degree -
North Rockland High School
09.2017 - 06.2021