Jess Allen
Annapolis,MD
Overview
5
5
years of professional experience
Work History
Line Cook
Skyline Chilli
04.2023 - 07.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Server
Taglio
05.2022 - 10.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Agave And Rye
01.2022 - 05.2022
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Server
Blackwall Hitch
08.2019 - 11.2020
Shift Leader
Smoothie King
12.2018 - 03.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Annapolis High School
Annapolis, MD06.2018
Skills
- Critical Thinking
- Safety and Sanitation Standards
- Cleaning and Hygiene
- Effective Prioritization
- Menu Item Memorization
- Customer Service
- Team Oriented
- Professional Attitude
Timeline
Line Cook
Skyline Chilli
04.2023 - 07.2023
Server
Taglio
05.2022 - 10.2022
Server
Agave And Rye
01.2022 - 05.2022
Server
Blackwall Hitch
08.2019 - 11.2020
Shift Leader
Smoothie King
12.2018 - 03.2019
High School Diploma -
Annapolis High School
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