Dedicated third-year Biology major at Cal Poly San Luis Obispo with a proven track record of excellence in customer service and interpersonal communication. Recognized as Employee of the Year at Camp Natoma for exceptional service and leadership. Proficient in engaging with diverse individuals and fostering positive interactions. Committed to leveraging academic knowledge and practical skills to excel in healthcare and beyond.
Overview
3
3
years of professional experience
Work History
Physical Therapy Aide
Precision Physical Therapy and Wellness
06.2024 - Current
Worked with patients from age 10 to 100.
Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
Followed all HIPAA rules and regulations regarding patient confidentiality.
Implemented patient safety protocols and infection control practices for hygienic, compliant care.
Smoothly assisted, positioned, and secured patients at therapy devices to support safe treatment protocols.
Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
Sporting Clays Instructor
HF Bar
06.2023 - 09.2024
At HF Bar Ranch, my dual roles as a sporting clay instructor and part-time waiter provided me with a unique opportunity to engage with individuals from diverse backgrounds and age groups, fostering meaningful connections and delivering exceptional service. I was employed as a seasonal worker for 2 summers (summers of 2022 & 2023).
Operating in a dynamic outdoor setting, I demonstrated adaptability by adjusting instruction methods and lesson plans to accommodate diverse learning styles and preferences. From facilitating group lessons for families to offering personalized coaching sessions for individuals, I remained flexible and responsive to the unique needs of each guest.
Counselor
Friends of Camp Natoma, Inc.
06.2021 - 08.2024
As a counselor and archery instructor at Camp Natoma, I played a pivotal role in fostering personal growth and skill development among campers of all ages, facilitating engaging activities and fostering a supportive learning environment.
In my role as a counselor, I provided mentorship, guidance, and emotional support to campers, ensuring their safety and well-being throughout their stay. Through team-building exercises, outdoor adventures, and creative arts and crafts activities, I promoted camaraderie and encouraged campers to step outside their comfort zones, fostering personal growth and resilience.
Working with campers ranging from children to adults, I recognized the importance of precise motor skills in mastering the art of archery. Through targeted instruction and hands-on practice, I guided participants in refining their hand-eye coordination, balance, and proprioception, helping them improve their accuracy and consistency on the archery range.
Employee
Slofroyo and Italian Ice LLC
09.2022 - 06.2024
During my time at Slofroyo, I gained invaluable customer interaction skills through daily engagement with patrons of all ages.
As a frontline staff member, I played a pivotal role in creating a welcoming atmosphere and ensuring exceptional service delivery.
Work ranged from effective communication and problem resolution to attention to detail and adaptability.
These experiences have not only enhanced personal professional capabilities but also instilled a profound appreciation for delivering exceptional customer service across diverse demographics.
Education
Biological Sciences -
California Polytechnic
San Luis Obispo, CA
06.2025
Skills
Maintaining and cleaning equipment
Post-surgery rehabilitation
Therapeutic exercises
Filing paperwork
Assists with physical therapy
Customer communications
Sanitation
Safety Procedures
Timeline
Physical Therapy Aide
Precision Physical Therapy and Wellness
06.2024 - Current
Sporting Clays Instructor
HF Bar
06.2023 - 09.2024
Employee
Slofroyo and Italian Ice LLC
09.2022 - 06.2024
Counselor
Friends of Camp Natoma, Inc.
06.2021 - 08.2024
Biological Sciences -
California Polytechnic
Similar Profiles
Sarah BurfordSarah Burford
Senior Therapy Scheduler at Precision Physical Therapy & FitnessSenior Therapy Scheduler at Precision Physical Therapy & Fitness