Results-driven Executive with 15 years of progressive experience in cannabis industry. Exceptional leader, change manager and complex problem solver. Proven skills in operations oversight, policy development and process improvements.
Overview
16
16
years of professional experience
Work History
CEO
Trusted Friends
Redding, CA
11.2008 - 07.2013
Built productive relationships with industry partners and competitors to support strategic business objectives.
Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
Reviewed individual department performance and worked with leadership to improve processes, procedures and practices.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Developed and maintained relationships with customers and suppliers through account development.
Managed budget implementations, employee reviews, training, schedules and contract negotiations.
Front Desk Supervisor
Shasta Family YMCA
Redding , Ca.
05.1995 - 06.2006
Trained new staff on correct procedures, compliance requirements and performance strategies.
Oversaw front desk operations , staff productivity and operational efficiency.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Collaborated with team members to handle members requirements from check-in through check-out.
Oversaw fast-paced front desk operationsand members' needs at busy facility.
Worked on the Strong Kid's funding program.
Ran the youth basketball league. Around 200 kids.
Ran local and regional Punt,Pass and Kick program for 7 years.
Prepared weekly employee work schedules for team members.
Built talented team through hiring and training new associates.