Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jess Hernandez

Elkhorn, ,WI

Summary

Experienced Epic Application analyst. Specializing in PB and PB Claims. Skilled in system configuration, troubleshooting and optimizing revenue cycle processes to improve accuracy and efficiency. Proven ability to support end-users, lead projects, and collaborate with cross functional teams to implement enhancement and ensure seamless epic functionally across multiple organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

HB/PB Epic Application Analyst – Community Connect

UnityPoint Health
10.2021 - Current
  • Configure, maintain and optimize Epic HB, HB Claims, PB and PB Claims application to support end to end revenue cycle for 26 different service areas
  • Troubleshoot system issues and provide timely resolution for billing claims (analysis of closing around 40-60 incidents throughout a 60 day period, analysis of closing 60-70 tasks throughout a 60 day period)
  • Collaborated with revenue cycle leadership and IT teams to implement enhancements, new departments
  • Lead PB and PB claims implementation for Go-live brining in a new community connect customers

Patient Access and HIM Epic Analyst

MercyHealth System
01.2019 - 10.2021
  • Resolved Service Desk Plus Tickets
  • Provided on-call support
  • Collaborated with Senior Analyst and Rev Cycle teams to maintain Epic applications
  • Lead implementation on Financial Assistance Module in the patient access side
  • Performed application testing and integrated testing for new implantation's
  • Maintained McKesson applications

Registrar

SwedishAmerican
05.2018 - 01.2019
  • Lead end-user transition from healthcare software from Meditech to Epic
  • Registered patients for upcoming appointments
  • Cleared patient workqueues and referral workqueues
  • Ensured accurate records by diligently maintaining and updating information in Epic

Education

Bachelor of Science - Healthcare Management

Southern Illinois University
01.2017

Skills

  • Department build (PB, PBB and RHC)
  • Fee Schedules
  • Claim Edits
  • TOB overrides
  • Claim Splits
  • Printer alignment on claims
  • Charge Router Error clean up
  • Creating new place of service records
  • Taxonomy and NPI
  • Electronic and Paper overrides
  • Claim form overrides
  • Claim alt address overrides
  • Modifier add or suppressin

Certification

  • EPIC PRELUDE
  • EPIC GRAND CENTRAL
  • EPIC HIM ROI
  • EPIC CODING
  • EPIC DEFICIENCY TRACKING
  • EPIC HB BILLING
  • EPIC PB BILLING
  • EPIC PB CLAIMS
  • EPIC HB CLAIMS
  • EPIC CHARGE ROUTER

Timeline

HB/PB Epic Application Analyst – Community Connect

UnityPoint Health
10.2021 - Current

Patient Access and HIM Epic Analyst

MercyHealth System
01.2019 - 10.2021

Registrar

SwedishAmerican
05.2018 - 01.2019

Bachelor of Science - Healthcare Management

Southern Illinois University

Similar Profiles

CREATE PROFILE
Jess Hernandez