Jess Palmer
Guardian Angel Hospice
LAFAYETTE,IN
1
Certification
12
years of professional experience
Organized and knowledgeable Registered Nurse experienced in treating and caring for patients. Successful in providing fast and accurate assessments and working calmly under pressure. A natural leader recognized for collaborating well with interdisciplinary team members to maintain exceptional health care.
Work History
On-Call Registered Nurse
4 Months- Administered medications and treatments according to care plans, ensuring patient safety and comfort.
- Conducted comprehensive assessments to monitor patient conditions and adjust care plans accordingly.
- Collaborated with interdisciplinary teams to develop and implement individualized care strategies.
- Educated patients and families on disease management, enhancing understanding of treatment options.
Director of Nursing
5 Months- Developed and implemented patient care plans in collaboration with interdisciplinary teams.
- Led nursing staff to ensure compliance with hospice care regulations and quality standards.
- Mentored nursing personnel, fostering professional growth and enhancing team performance.
- Optimized operational workflows to improve patient outcomes and streamline service delivery.
- Advocated for patient needs, facilitating communication between families and healthcare providers.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
Registered Nurse, Hospice
6 Months- Monitored patient vital signs, promptly reporting significant changes to medical staff to ensure timely interventions.
- Educated patients and families on health management and post-discharge care to enhance recovery and reduce readmission risks.
- Provided compassionate patient care, ensuring comfort and dignity in end-of-life situations.
- Developed and implemented individualized care plans based on patient needs and family input.
- Conducted thorough assessments to monitor patient conditions and adjust care strategies accordingly.
Registered Nurse, Hospice
11 Months- Delivered emotional support to patients and families during end-of-life transitions, fostering comfort and dignity.
- Provided emotional support to patients and families during end-of-life transitions.
- Assisted in end-of-life decision making processes with respect to patient wishes.
- Assisted with pain management and symptom control for patients.
- Collaborated with interdisciplinary teams to create personalized care plans.
- Collaborated with other healthcare professionals including social workers, chaplains, and doctors to ensure quality care is provided throughout the hospice experience.
- Educated families on effective caregiving techniques and hospice services to enhance patient care and support.
- Instructed families on effective caregiving techniques and hospice services, empowering them to enhance patient care.
- Cultivated positive relationships with patients, caregivers, and physicians through active listening and effective communication.
Clinical Care Coordinator
7 Years 6 Months- Coordinated patient care plans with interdisciplinary teams and healthcare providers.
- Managed patient admission process, optimizing bed placement and enhancing patient flow.
- Oversaw staffing and daily operations of medical floor for 116 patients and 200+ staff, ensuring seamless care delivery and team collaboration.
- Managed patient admission process including bed placement.
- Assisted in developing and implementing care management protocols for diverse populations.
- Trained new staff on care coordination processes and best practices, enhancing patient management skills.
- Participated in a fall committee and provided insight and in depth root cause analysis for QAPI.
- Addressed staff and patient complaints, implementing immediate service recovery solutions to enhance patient satisfaction.
Education
Bachelor of Science in Nursing - Nursing
Skills
Symptom management
Interdisciplinary collaboration
Experience with both State and JAHCO surveys
Proficient in Home care Home base EMR
point care and back office
Experience with both State and JCAHO surveys
Quality assurance
Staff training
Conflict resolution
Home care EMR systems
Proficient in Matrix EMR
Certification
- Registered nurse License number
- Certified Rehabilitation Registered Nurse
- Certified End of Life doula
Timeline
On-Call Registered Nurse
Guardian Angel Hospice
05.2026 - CurrentRead More
Director of Nursing
Select Hospice
12.2025 - 05.2026Read More
Registered Nurse, Hospice
Elara Caring
06.2025 - 12.2025Read More
Registered Nurse, Hospice
Harmony Cares
06.2024 - 05.2025Read More
Clinical Care Coordinator
Mary Free Bed
12.2014 - 06.2022Read More
Baker College
Bachelor of Science in Nursing from Nursing
Read More