Jess Rich
Boise,Idaho
Summary
Capable bartender with years of serving and bartending experience that makes him passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in restaurants and customer service.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Bartender
Giggy D's
Boise, ID
10.2024 - Current
- Get to know regulars and their drink orders
- Oversee servers and lead them as management for night shifts
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Seasonal Supervisor
Under Canvas (Smoky Mountain National Park)
Gatlinburg, Tennessee
02.2024 - 09.2024
- Oversaw daily operations
- Ensured safety and looked out for wildlife such as bears in the resort
- Bartending and bartender training
- Overseeing all FOH (Front of House) operations
- Weekly management meetings to continue to improve team relations, and productivity of team
- Training of new members
Bartender, Server and Trainer
Zion National Park
Zion National Park, UT
06.2023 - 10.2023
Bartender
Chili's Bar And Grill
08.2021 - 06.2023
- Served high customer volumes during special events, nights, and weekends
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Followed strict recipes and drink measurements to minimize product used
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory
Server Bartender
Wingers
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business
- Worked with POS system to place orders, manage bills, and handle complimentary items
- Cultivated warm relationships with regular customers
Hospitality
St Luke's Boise
Boise
04.2018 - 10.2021
- Delivered to the patients throughout the various floors of the hospital
- Understood and followed protocol for what PPE to wear in certain patient rooms
- Developed and executed strategies to improve operational efficiency
- Enforced provision of services in line with company standards
Education
Boise State University
07.2022
Certification
PT, Phlebotomy Technician
Languages
Italian
Elementary
Timeline
Bartender
Giggy D's
10.2024 - Current
Seasonal Supervisor
Under Canvas (Smoky Mountain National Park)
02.2024 - 09.2024
Bartender, Server and Trainer
Zion National Park
06.2023 - 10.2023
Bartender
Chili's Bar And Grill
08.2021 - 06.2023
Hospitality
St Luke's Boise
04.2018 - 10.2021
Server Bartender
Wingers
Boise State University