Jessa Brown
Westchester,NY
Summary
Ambitious and hardworking Commercial Account Manager, highly skilled in handling high-value portfolios and fostering account retention and growth through client relationships. Proven leader with superior customer service skills, illustrated across 6 years of industry experience.
Overview
6
6
years of professional experience
Work History
Commercial Lines Senior Account Manager
George A. Bell & Son, Inc.
01.2018 - Current
- Demonstrated remarkable leadership skills and dependability when volunteering to fill the commercial lines account manager position upon coworker's unexpected retirement. Directly supported the agency President in the management of over 250 commercial accounts until their retirement and independently thereafter.
- Delivered outstanding customer service, resolving complex policy issues and earning multiple 5 Star reviews as a result. Increased retention rates by establishing trust and rapport through consistent communication and attention to detail.
- Collaborated with underwriters, principals and brokers for quotes, efficient and accurate renewals, endorsements and re-markets, ensuring proper coverage consistently.
- Analyzed risk factors to recommend appropriate coverage levels to assist clients in choosing commercial insurance products to suit their specific business needs. Conducted annual reviews of existing policies to update information and upsell accounts when possible.
Education
New York Property & Casualty License -
REEDC & Center For Insurance Careers
New York, NY10.2017
Skills
- Coverage and Account Evaluation
- Client Relationship Management
- Excellent Organizational and Administrative Functions
- Quality Assurance and Commitment to Success
- Underwriter Collaboration
- Strong Proficiency in EZ Lynx
Affiliations
- Active Board Member, Tarrytown Nursery School
Timeline
Commercial Lines Senior Account Manager
George A. Bell & Son, Inc.
01.2018 - Current
New York Property & Casualty License -
REEDC & Center For Insurance Careers
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