JESSA TECSON
ALLEGION -SCHLAGE LOCK
Colorado Springs,CO
12
years of professional experience
Work History
Master Key Rep 1
3 Years 5 Months- Managed customer inquiries, resolving product, order, and account issues with accurate follow-through.
- Coordinated order processing across sales, operations, and distribution teams to maintain service consistency.
- Interpreted product specifications and availability details to support timely customer recommendations.
- Maintained CRM records, ensuring data accuracy for quotes, orders, and service interactions.
ORDER MANAGEMENT REP 2
9 Years 11 MonthsBACK UP LEAD
2 Years 6 MonthsEducation
Associate of Science - Business Administration And Management
Bachelor of Science - Information Technology
Skills
Customer support
Goal-oriented mindset
Customer relations
Data entry proficiency
Section name
- Add content relevant to recruiters
- Follow our step-by-step process
- Applications Knowledge
- Shipment Tracing
- Review Orders
- Audit Risk Management
- Verify Information
- Customer Support
- Order Process Management
- Customer Satisfaction
Timeline
Master Key Rep 1
Allegion
05.2023 - CurrentRead More
ORDER MANAGEMENT REP 2
ALLEGION -SCHLAGE LOCK
11.2016 - CurrentRead More
BACK UP LEAD
ALLEGION-SCHLAGE
06.2014 - 12.2016Read More
NORTHERN NEGROS STATE OF SCIENCE AND TECHNOLOGY
Bachelor of Science from Information Technology
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Pikes Peak Community College
Associate of Science from Business Administration And Management
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