Jessah Rutledge
Longs,SC
Overview
9
9
years of professional experience
Work History
Customer Success Manager
Books Are Fun!
12.2025 - Current
- Manage a portfolio of school accounts
- Facilitate professional and positive relationships with sponsors
- Retain accounts through renewals and loss prevention
- Meet regularly with sponsors before and after events to ensure they are set up for success
- Innovative solutions for department task difficulties and efficiency
- Created training documents for the CSM team
Data Analyst & Marketing Manager-Contracted
Your Home Sold Guaranteed
12.2021 - 01.2023
- Built out Excel spreadsheets to track various metrics
- Designed systems which met real estate auditing requirements for 5 years of data
- Constructed systems between departments to increase efficiency
- Aided in creative commercial scripts and merchandise ideas
- Created an outreach email system for contacts found in the MLS
Administrative Assistant to the Board
Christian Care Ministry (CCM)
01.2018 - 12.2019
- Direct assistant to the CCM Chairman of the Board and all CCM Directors
- Managed Board documents and meeting minutes in Diligent Boards
- Lead planning and execution of company-wide initiatives, including annual Christmas party
- Managed and organize all Board travel
- Managed and monitor contracts with catering and hotels for Board offsite meetings
- Completed expense reports on behalf of Chairman
- Organized all Board events on Diligent Boards calendar
- Direct assistant to the General Manager of CCM West and CCM Board Chairman on special projects
- CCM Board liaison for CCM Colorado and Florida sites
- Liaison for CCM Board of Directors and CCM Colorado and Florida locations
- Managed and monitor all Board compensation
- Developed protocol procedures and duties for the Board
- Designed process and outcome evaluation plans before implementation of primary operations and prevention activities
Site Administrator
Christian Care Ministry
01.2017 - 01.2018
- Supervised facilities, security, and administrative team of five employees
- Coordinated, planned, organized, implemented, analyzed, and integrated primary prevention efforts through coalitions and partnerships within ministry and the local community
- Identified and integrated data, research, and evaluation findings from various sources
- Managed site layout, seating chart and functional space, including all decisions on furniture and décor
- Lead planning and execution of company-wide initiatives, including annual Christmas party
- Executed HR Policy, including escalation of disciplinary actions, on behalf of site General Manager
- Recruited employees for administrative, security, and sanitation roles
- Coordinated comprehensive primary prevention activities addressing various harmful behaviors
- Managed and monitored contracts with maintenance, chapel, travel and food & beverage vendors
- Built and implemented a live document and processes for scheduling desk moves and process for visitors for HR
- Completed all expense reports on behalf of executive staff
- Organized all site events on CCM West calendar
- Built and developed protocol procedures, operations, and duties for the Colorado site
- Event coordinator and Site Newsletter Author for Colorado Site
- Managed and monitored CCM budget execution
Education
Bachelor of Science - Clinical Psychology
Liberty University
Lynchburg, VA08-2021
Affiliations
- Deans List 2021 of Liberty University for Academic Excellence
Timeline
Customer Success Manager
Books Are Fun!
12.2025 - Current
Data Analyst & Marketing Manager-Contracted
Your Home Sold Guaranteed
12.2021 - 01.2023
Administrative Assistant to the Board
Christian Care Ministry (CCM)
01.2018 - 12.2019
Site Administrator
Christian Care Ministry
01.2017 - 01.2018
Bachelor of Science - Clinical Psychology
Liberty University