Summary
Overview
Work History
Education
Skills
Core Competencies
Certification
Timeline
Generic

JesSalle Jakes

Chicago,IL

Summary

Dynamic Medical Assistant Intern at Abraham Marks Comprehensive Wellness Center with expertise in phlebotomy and a proven ability to build reliable relationships. Demonstrated strong communication skills while ensuring HIPAA compliance and managing patient data efficiently. Committed to delivering quality-driven customer service and maintaining high standards in medical practices.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Medical Assistant Intern

Abraham Marks Comprehensive Wellness Center
Chicago, Illinois
03.2025 - 07.2025
  • Prepared examination rooms with necessary instruments and supplies.
  • Compiled data for reports related to patient visits, treatments, medications, test results.
  • Oversaw inventory of medical supplies and equipment; procured new items as necessary.
  • Administered venipuncture and capillary punctures to patients spanning all age ranges.
  • Provided administrative support to the medical staff, such as filing paperwork, answering phones and greeting visitors.
  • Observed strict adherence to HIPAA regulations when handling patient information.
  • Ensured compliance with safety protocols and infection control guidelines when performing blood draws.

Call Center Representative

SCR Medical Transportation
Chicago, IL
08.2023 - 04.2025
  • Answered up to 200 daily calls from Pace clients efficiently.
  • Performed accurate data entry using Trapeze software.
  • Promoted from Chicago Agent to Suburban Agent within a year.
  • Managed bus routes effectively as a dispatcher.
  • Coordinated with dispatchers via radio for efficient route management.

Tool Rental Associate

The Home Depot
Chicago, IL
03.2021 - 07.2023
  • Effectively marketed rental tools across multiple platforms.
  • Ensured timely payment by collecting rental deposits.
  • Conducted detailed property showings for potential customers.
  • Successfully negotiated lease renewals to maintain occupancy rates.

Head Cashier

The Home Depot
Chicago, IL
03.2021 - 07.2023
  • Efficiently operated POS systems for sales and inventory management.
  • Assessed cashier performance to identify training opportunities.
  • Supported cashiers with accurate drawer balancing and deposits.
  • Supervised cashier duties and managed front-lane activities.

Cashier/Stocker

Family Dollar
Chicago, IL
05.2020 - 03.2021
  • Accurately balanced cash drawer at shift start and end.
  • Provided detailed product or service information to customers.
  • Efficiently bagged, boxed, or wrapped products for customers.
  • Attentively listened to customers and addressed their needs.
  • Managed inventory stocking with high efficiency.

Education

Clinical Medical Assistant - Medical Assistant

Stepful
550 West 45th Street, New York, NY 10036.
04.2025

Certification in Medical Billing and Coding/Health Information Tech -

DeVry University
Lisle, IL
01.2025

High School Diploma -

Thomas Kelly College Preparatory
Chicago
01.2018

Associate of Applied Science - Health Information Technology

DeVry University
Lisle, IL

Skills

  • Phlebotomy
  • Communication
  • Problem solving
  • Quality-driven customer service
  • Reliable relationship building
  • Medical terminology
  • HIPAA compliance
  • Data entry
  • Time management
  • Medical coding
  • Medical billing
  • Vital signs monitoring
  • Electronic health records management

Core Competencies

Venipuncture, Capillary Blood Collection, Specimen Preparation, Infection Control, Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR, Communication, Customer Service, Building Rapport, Problem Solving, Advanced conflict resolution, Quality-driven customer service, Reliable relationship-building

Certification

  • Clinical Medical Assistant
  • Coding Associate
  • Basic Life Support/First Aid

Timeline

Medical Assistant Intern

Abraham Marks Comprehensive Wellness Center
03.2025 - 07.2025

Call Center Representative

SCR Medical Transportation
08.2023 - 04.2025

Tool Rental Associate

The Home Depot
03.2021 - 07.2023

Head Cashier

The Home Depot
03.2021 - 07.2023

Cashier/Stocker

Family Dollar
05.2020 - 03.2021

Clinical Medical Assistant - Medical Assistant

Stepful

Certification in Medical Billing and Coding/Health Information Tech -

DeVry University

High School Diploma -

Thomas Kelly College Preparatory

Associate of Applied Science - Health Information Technology

DeVry University

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