Jessalyann Hardin
Dallas
Summary
Customer service professional with hands-on experience in fast-paced hospitality and client-facing environments. Skilled in delivering excellent customer experiences through clear communication, problem-solving, and a positive, team-oriented approach. Proven ability to handle transactions accurately, manage multiple responsibilities, and maintain a professional demeanor under pressure. Dedicated to creating a welcoming environment, supporting customer needs, and contributing to smooth daily operations.
Overview
5
5
years of professional experience
Work History
Bartender/Receptionist
Scissors & Scotch
Dallas
06.2025 - Current
- Prepared and served a wide variety of cocktails, beers, and wines in a fast-paced bar environment
- Maintained a clean, organized bar area in compliance with health and safety standards
- Handled cash transactions and processed payments accurately using a POS system
- Collaborated with kitchen staff to ensure timely and accurate delivery of food orders to bar patrons
Server
Harwood
Dallas
06.2024 - 08.2025
- Delivered food and beverages in a timely and efficient manner in a fast-paced environment
- Provided attentive, customer-focused service by anticipating and responding to guest needs
- Ensured accuracy of orders and maintained a positive dining experience for customers
Assistant Manager
Lifetime Athletic Club Spa
Plano
08.2024 - 06.2025
- Assisted customers with inquiries, providing professional and friendly service
- Scheduled and managed appointments, ensuring accuracy and efficiency
- Maintained and updated social media accounts to support brand engagement and visibility
Bartender
Night Club
Lubbock
05.2024 - 09.2024
- Prepared and served alcoholic and non-alcoholic beverages in a high-volume environment
- Delivered excellent customer service by engaging with guests and ensuring a positive experience
- Maintained cleanliness and organization of the bar in compliance with health and safety standards
- Managed cash handling and processed transactions accurately using POS systems
- Monitored guest consumption and adhered to responsible alcohol service guidelines
- Restocked bar inventory and assisted with ordering supplies as needed
- Collaborated with team members to ensure efficient service during peak hours
Dental Front Desk
Familia Dental
Lubbock
07.2023 - 05.2024
- Greeted clients in a professional and welcoming manner, ensuring a positive first impression
- Checked in clients for appointments and addressed inquiries with prompt and courteous service
- Managed scheduling by booking, updating, and confirming appointments to maintain an organized calendar
Server
Olive Garden
Lubbock
06.2023 - 03.2024
- Took customer orders and served food and beverages promptly in a fast-paced environment
- Demonstrated strong reliability and professionalism by consistently arriving on time for scheduled shifts
- Maintained a positive and team-oriented attitude while ensuring accurate and high-quality food service
Hostess
Longhorn Steakhouse
Lubbock
07.2022 - 11.2022
- Seated guests promptly and managed table flow to support efficient service
- Took and processed customer orders accurately in a fast-paced environment
- Provided professional, friendly customer service to ensure a positive dining experience
- Cleared and reset tables quickly to maintain cleanliness and readiness
- Assisted with busing duties and arranged tables to accommodate guest needs
Head Lifeguard/Swim Instructor
Sweetwater Municipal Pool
Sweetwater
05.2021 - 08.2022
- Assisted in maintaining a safe pool environment by monitoring guest activity and following safety protocols
- Supported daily pool operations by ensuring rules and regulations were consistently enforced
- Assisted with concession stand financial management, including handling transactions and tracking sales
- Helped with budgeting and basic accounting tasks to support concession stand operations
Barista
Smoothie Factory
Snyder
03.2022 - 06.2022
- Maintained cleanliness and sanitation standards to ensure a safe and organized work environment
- Followed established recipes and preparation guidelines to accurately fulfill customer orders
- Supported consistent product quality by adhering to standard procedures and portion requirements
Sales Associate
Hibbett Sports
Snyder
10.2021 - 02.2022
- Monitored and maintained inventory levels to ensure products were consistently stocked and available
- Assisted customers by providing prompt, friendly service and addressing inquiries or needs
- Supported efficient store operations by restocking shelves and organizing merchandise as needed
Education
Bachelor's degree - Clinical Psychology
Texas Tech University
12-2025
Skills
- Customer service
- Team collaboration
- Time management
- Team training and development
- Team player attitude
- Active listening
Languages
English
Timeline
Bartender/Receptionist
Scissors & Scotch
06.2025 - Current
Assistant Manager
Lifetime Athletic Club Spa
08.2024 - 06.2025
Server
Harwood
06.2024 - 08.2025
Bartender
Night Club
05.2024 - 09.2024
Dental Front Desk
Familia Dental
07.2023 - 05.2024
Server
Olive Garden
06.2023 - 03.2024
Hostess
Longhorn Steakhouse
07.2022 - 11.2022
Barista
Smoothie Factory
03.2022 - 06.2022
Sales Associate
Hibbett Sports
10.2021 - 02.2022
Head Lifeguard/Swim Instructor
Sweetwater Municipal Pool
05.2021 - 08.2022
Bachelor's degree - Clinical Psychology
Texas Tech University