Jessalyn Agosto
North Fort Myers,FL
Summary
Dynamic professional with a proven track record in enhancing customer service and sales at Pink. Excelled in teamwork and collaboration, boosting sales through effective merchandising strategies. Demonstrated exceptional problem-solving skills and POS system operation, ensuring high accuracy in financial transactions. Committed to fostering positive customer relationships and achieving company goals.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Burger King
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Assist Teacher
A Child’s View Preschool
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Assistant Manager
Racetrack
10.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Sales Associate
Pink
01.2019 - 12.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Assistant Manager
7/11
01.2019 - 12.2019
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Increased sales through effective merchandising strategies and targeted promotions.
Education
CMA
Bryan University
Tempe, AZEstero High School
Estero, FL03.2019
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Cash Handling
- Stocking and Receiving
- Client Service
- Sales expertise
- POS System Operation
- Meeting deadlines
- Upselling
Timeline
Assistant Manager
Racetrack
10.2024 - Current
Sales Associate
Pink
01.2019 - 12.2019
Assistant Manager
7/11
01.2019 - 12.2019
Sales Associate
Burger King
Assist Teacher
A Child’s View Preschool
CMA
Bryan University
Estero High School