Jesse A. Brooks
Manhattan,KS
Summary
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Overview
20
20
years of professional experience
Work History
Operations Supervisor
FedEx
06.2025 - Current
- Supervised daily operations to ensure compliance with safety and quality standards.
- Coordinated workflow among team members to optimize efficiency in package processing.
- Implemented process improvements that enhanced delivery accuracy and reduced operational delays.
- Monitored performance metrics, identifying areas for training and development within the team.
- Handled hiring and initial orientation of new package handlers.
- Improved scanning percentage of VSC and MySchedule compliance.
- Coordinated improvements to the station to accommodate network 2.0 needs.
- Supervised 26-30 package handlers and 2 admin on the preload sort.
Package Handler / Operations Admin
Fedex
09.2020 - 06.2025
- Loaded delivery trucks in a team-oriented environment.
- Assisted in warehouse arrangement and organization.
- Performed post sort reporting.
- Loaded and organize trailers in PSD for unload.
- Operated switcher unit and trained others on switcher safety and procedure.
- Lead unload team to safely unload packages and meet throughput standards.
- Performed yard check to clear empty trailers of any missed packages.
- Attend staff meeting and voiced opinions about operation duties and improvements.
- Lead presort meeting, reviewed performance numbesr and delivered messages.
Manager/Online Sales Manager
Wildcat Pawn & Jewelry
06.2006 - 02.2020
- Wrote and pitched marketing ideas for online promotion.
- Managed social media marketing and online sales over Facebook and eBay.
- Updated company Facebook with promotions and advertising.
- Manged 4 employees including scheduling, accounting till totals, approving large loans and training.
- Performed interviews and approved of hiring candidates.
Chef
Della Voce
08.2008 - 05.2013
- Cooked & prepared various Mediterranean dishes.
- Assisted in menu changes and catering campaigns.
- Managed catering events.
- Supervised kitchen operations, ensuring compliance with food safety standards and quality control measures.
- Trained new chefs in food preparation, equipment use and food safety standards.
Education
BFA - Creative Writing for Entertainment
Full Sail University
Winter Park, FLBachelor of Science - undefined
Manhattan Highschool
Manhattan, KS01-2006
Skills
- Microsoft Excel
- Microsoft Office
- Video editing
- Presentation
- Proofreading
- Managerial skills
- Copywriting
- Technical writing
Timeline
Operations Supervisor
FedEx
06.2025 - Current
Package Handler / Operations Admin
Fedex
09.2020 - 06.2025
Chef
Della Voce
08.2008 - 05.2013
Manager/Online Sales Manager
Wildcat Pawn & Jewelry
06.2006 - 02.2020
Bachelor of Science - undefined
Manhattan Highschool
BFA - Creative Writing for Entertainment
Full Sail University