Ashlee Grant
Columbia,USA
Summary
Dynamic Operations Supervisor with extensive experience at Coram CVS Home Infusion, excelling in inventory control, compliance audits, and sterile compounding. Proven leadership in training teams and enhancing operational efficiency. Skilled in SAP S/4HANA, Microsoft Office, and committed to fostering collaboration among healthcare professionals to ensure optimal patient care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Supervisor
Coram CVS Home Infusion
Columbia, USA
09.2020 - Current
- Responsible for supervising the overall direction, coordination, and evaluation of designated pharmacy operations.
- Assumes and delegates responsibilities and functions of the pharmacy, which may include, but is not limited to dispensing functions, cleanroom procedures, warehouse functions, purchasing, receiving, inventory control, production, and distribution.
- Overseeing the work of staff, including annual reviews, performance evaluations, and disciplinary actions.
- Delegates authority and responsibility to subordinates in accordance with company policy and procedures
- Ensure compliance, adhering to internal policies, laws, regulations and procedures.
- Assist with planning and coordinates the orientation and education of new personnel.
- Expertise in SAP S/4HANA Program, which is a software suite that can help pharmaceutical companies manage their core business processing. Train (and assist) other operations supervisors on their role and on how to use SAP S4 system to complete daily tasks.
- Manage and process all enteral records via ACIS system.
- Oversees vendor quality reports when necessary. Responsible for digitally processing and filing all invoices via Perceptive application for Coram record keeping.
- Conduct weekly inventory cycle counts on inventory/supplies. Notifying employees of any changes in rules and regulations.
- Performs all drug returns via Inmar and record returns in QC binder.
- Communicate with our nursing team and provide them with essential teaching supplies monthly.
- Liaison/Point of contact for open communication with all other branches to locate/perform all drugs/supplies and manually create transfers.
- Works closely with the pharmacists to give realistic expectations of what's available, and what to expect as far as time-frame when ordering/receiving drug.
- Manage the relationship between staff and the organization so that we are successful as a whole.
- Assists the Pharmacy Manager with branch facilities and helps coordinate the repair and maintenance of facilities.
Specialty Compounding Pharmacy Technician
CVS Coram Specialty Infusion
Columbia, USA
10.2018 - Current
- Sorted, inserted, and compounded high dollar specialty infusion antibiotics and TPNs for patients in S.C., N.C., and Georgia, ensuring timely delivery of critical medications.
- Maintained accuracy and focus while managing urgent workloads, supporting seamless pharmacy operations.
- Lead the team of compounding pharmacy technicians as the Branch Ambassador and the Branch Hazardous Drug Liaison.
- Conducted InServices on branch changes, facilitating staff understanding and compliance.
- Obtain, record, organize, and manage all microbiology samples monthly.
National and State Certified Pharmacy Technician
Palmetto Health Richland
Columbia, USA
02.2017 - 02.2019
- Gathered medications and prepared prescription orders following physician requests
- Deliveries medication to department with the hospital
- Coordinated communication with physicians and nurses on patient medication needs and Pyxis refills, ensuring timely access to medications
- Maintains patient pharmacy files
- Verifies medications filled by other technicians (Tech-Check-Tech Certified)
- Delivers medications to Pyxis machines and delivers IV's according to schedules times
- Checks refrigerator temperatures and other items pertaining to medication in the units
- Reviews patient accounts and apply credits or charges
- Prepares sterile IV solutions, TPN bags, chemotherapy, and other sterile products under a laminar flow hood using aseptic techniques and USP 797
- Compounds topical creams, suspensions, and syringes
- Manages the narcotic vault for controlled substances
- Calculate dosage strengths and dilutions for compounding medications
- Accurately fill and deliver medications for individual patients
- Complies with JCAHO guidelines and hospital policies and procedures to handle and prepare medications
- Trained pharmacy technicians, interns, and residents on pharmacy procedures, enhancing team competency and service quality
- Supported pharmacist in daily tasks
- Oversaw management of crash carts, ensuring readiness and compliance for emergency situations
Lead Pharmacy Technician and Pharmacy Referral Coordinator
Medi Home Pharmacy/Infusion
Irmo, USA
01.2018 - 11.2018
- Led operations as Lead Technician in retail and infusion pharmacies.
- Coordinated pharmacy referrals and organized marketing events to improve community outreach.
Certified Pharmacy Technician
CVS Pharmacy
Columbia, USA
05.2015 - 02.2017
- Safely and accurately prepared medications (including hazardous medications) and sterile products using appropriate compliance techniques, calculations and precautions
- Prepared labels and packaged medications according to applicable laws, regulations, and standards of practice to ensure safe and accurate administration
- Recorded and filed physicians' orders and prescriptions to ensure accurate patient medication management
- Checked pharmaceutical stock to maintain inventory levels and prevent medication shortages
- Maintained a safe and clean work environment by complying with procedures, rules, and regulations set forth by the pharmacy
- Processed payments and insurance claims
- Responded to customer inquiries and referred complex questions to the pharmacist for expert guidance
Mailroom Clerk
University of South Carolina
Columbia, USA
11.2014 - 11.2015
- Received, sorted and disseminated university mail to departments and campus residents
- Maintained accurate records of mail delivery and receipt to support efficient mailroom operations
- Ensured delivery of outgoing mails to post office
- Monitored and replenished mailroom supplies to ensure uninterrupted operations.
- Supported packing of university promotional materials to enhance outreach efforts
- Assisted in filing and archiving documents
Education
Bachelor's - Biology
Roosevelt University
Chicago, IL05-2014
Skills
- Excel data analysis
- Hospital experience
- Operations management
- Documentation review
- Data Entry
- Management
- Medication compounding
- Billing
- Time management
- Medical Records
- Project management
- Healthcare collaboration
- Microsoft Office
- Microsoft Teams
- ERP systems
- Process improvement
- Aseptic Technique
- Infectious disease care
- Epic
- Pharmacy technician experience
- Warehouse Management
- Healthcare management
- Compliance assessments
- Leadership
- Inventory control
- Oncology pharmacy
- Word
- Supervising experience
- Training development
- Quality control
- SharePoint
- Microsoft Outlook
- Outlook
- Microbiology
- Continuous improvement
- Windows
- Customer assistance
- SAP
- Clinical pharmacy
- Purchasing
- Inventory
- Conflict resolution
- Medication compounding
- Communication
- Customer Service
- Pharmacy
- SAP ERP
- Team management
- HIPAA
- Microsoft Word
- Time Management
- Root cause analysis
- SAP Warehouse Management
- Billing processes
- Order Entry
- Laboratory skills
- Medication compounding
- Microsoft Excel
- Product management
- Mentoring
- Oncology
- Client service
- Tableau
- Analysis Skills
- IV compounding
- Data interpretation
- Medical Terminology
- Infusion
Certification
• Driver's License
• Pharmacy Technician State Certification
• Active State Board of Pharmacy Registered Technician
• National Pharmacy Technician Certification (PTCB)
• Pharmacy Technician State Certification
• Active State Board of Pharmacy Registered Technician
• National Pharmacy Technician Certification (PTCB)
Computer Key Skills
- Microsoft Office Professional: Word, Excel, PowerPoint, Outlook Access
- Computer Operating System: Windows, Macintosh
- Typing Speed: 50 WPM
Personal Information
- Authorized To Work: US for any employer
Timeline
Operations Supervisor
Coram CVS Home Infusion
09.2020 - Current
Specialty Compounding Pharmacy Technician
CVS Coram Specialty Infusion
10.2018 - Current
Lead Pharmacy Technician and Pharmacy Referral Coordinator
Medi Home Pharmacy/Infusion
01.2018 - 11.2018
National and State Certified Pharmacy Technician
Palmetto Health Richland
02.2017 - 02.2019
Certified Pharmacy Technician
CVS Pharmacy
05.2015 - 02.2017
Mailroom Clerk
University of South Carolina
11.2014 - 11.2015
Bachelor's - Biology
Roosevelt University