Johnathan Alladice
Brooklyn,USA
Summary
To use my Multiple areas of Information to further my growth in the Events and service driven industries. To expand my current role and lead a team to attain higher levels of knowledge leading to excellent execution. Willing to relocate to: New Jersey
Overview
16
16
years of professional experience
Work History
Amazon Operations Manager
Morelly Logistics
Queens, NY
10.2023 - Current
- Performed systematic safety audits to verify compliance with health regulations and reinforce company safety policies.
- Analyzed existing workflows and implemented targeted improvements to reduce customer wait times and optimize operational performance during peak hours.
- Conducted thorough assessments of customer feedback data to inform strategies for enhancing overall guest satisfaction.
- Assessed performance metrics to uncover training needs, driving productivity improvements across diverse shifts.
AREA GENERAL MANAGER
SMASHBUGER CORPORATION
01.2014 - 06.2022
- Budget administration- Became youngest Area General Manager in the company due to my staff development
- Skills and ability to rebrand and rebuild store to increase profit. I took our second worst store ranked #213 to now being top 10 in profits and loss. I know I have 3 store under my belt within the top 25 store and working to get them within the top 15.
- Staff development-My attitude towards believing I can make the worst worker our best work allow me to reach every staff members potential and develop them into something they didn't see themselves becoming. Since starting I promoted 3 Gms 4 assistants also 4 shift leaders in positions of power.
- Team leadership- I take responsibility for my action and keep a key note that i am a role model in and out of Work allows my team member to see I not only work like this but I live like this and this what success is build on.
- Vendor coordination- I have built relations with many of the vendors I came across and allow us to test out the new product and gives us exclusive offers. Also helps manage timely truck arrivals and proper communication between companies.
- Inventory and supply- Keys to business are always keeping track of what you sale and what comes. I have
- Installed many ways to keeping products yields in par and making sure product waste it at its very lowest.
DEPARTMENT SUPERVISOR
McDonald's
New York, NY
09.2010 - 12.2013
- Control day-to-day operations alongside general manager by managing labor, ordering food and supplies, and developing the restaurant team
- Ensure food quality and 100% customer satisfaction
- Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
- Control Profit & Loss (i.e., plan attainment) by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
- Responsible for meeting and achieving sales goals on a monthly basis
- Attending weekly and monthly Meeting
Education
Bachelor's degree - Accounting
Borough of Manhattan Community College
05-2012
Associate's degree - undefined
Master's degree - undefined
Skills
- Staff development
- Budget forecasting
- Performance Improvement (PI)
- Team leadership
- English
- Operations management
- Customer complaint resolution
- Defined contribution retirement plans
- Payroll processing
- Manager experience
- Food service management
- Manual handling
- Executive-level team management
- Custodial experience
- Sales
- Decision making
- Word processing
- Revenue management
- Property management
- Accounting standards
- Improving operational efficiency
- Recruiting
- Accounts receivable
- Financial Report Writing
- Entrepreneurship
- Supply chain management
- Accounts Payable
- Fine dining experience
- Administrative experience
- Business development
- Analytics
- Developing strategic business plans
- Presentation software
- Procurement
- Microsoft Word
- Retail sales
- Hospitality management
- Human resources
- Staff supervision
- Schedule management
- Inventory management
- Sales development management
- Workforce management
- Contracts
- Regulatory compliance
- Restaurant management
- General manager experience
- Sales lead qualification
- Food safety
- Warehouse supervisor experience
- Inventory control
- Time & attendance systems
- Sales management
- Financial data reconciliation
- Home health
- Conflict management
- Auditing
- Communication skills
- Accounting and finance experience
- OSHA (regulatory compliance area)
- Cross-functional collaboration
- Excel data analysis
- Google Tag Manager
- Expense management
- Sales team management
- Strategic management
- Data collection
- Business analysis
- Financial Report Interpretation
- Training
- Executive administrative support
- Business operations
- Technical Proficiency
- Employee relations
- Team development
- Profit & Loss statement
- Word
- General Ledger Accounting
- Profit & Loss
- Management
- Quality assurance
- Housekeeping management
- Climbing
- Computer science
- VMWare
- Strategic planning
- Contract negotiation
- Commercial cleaning
- Supplier management
- Operational management
- Senior leadership
- Organizational skills
- Office management
- Supply chain
- Attention to detail
- Hiring
- Financial reporting software
- Data-driven decision making
- Freight
- Purchasing
- Food service
- Inventory management
- Data entry
- Delegation
- Team management
- Team motivation (leadership skill)
- Manufacturing
- Social media platforms
- Upselling
- Cross-functional communication
- Payroll
- Truck driving
- Guest services
- Heavy lifting
- Construction budget
- Food safety management
- Microsoft Excel
- Microsoft Office
- Account Reconciliation
- Internal controls
- Version control
- Budgeting
- Operational analysis
- Powerpoint
- Productivity software
- Outdoor work
- Profit and loss analysis
- Computer networking
- Financial forecasting
- Employment law
- Operations monitoring
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Project leadership
- Project management abilities
- Logistics management
- Work flow planning
- Assignment delegation
- Data management
Accomplishments
- Reduced operational expenses by 35% by streamlining branch operations.
- Generated $1.5 million in first-year cost savings through global sourcing initiatives and business case development.
- Promoted to Area General Manager after 2 years with the company.
- Supervised team of 20-25 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Spanish
Bilingual
Awards
Manager of the quarter, December 2019, Award was for taking one of the lowest ranked stores to top 20 out of 350., Also because I keep labor below our minimum and increased profits by 7.8% during the time the company was 5% down as a whole.
Additional Information
I have great team building and people development skills. Fast learner and developer of new and affective ways to build profit, and control retention.
Timeline
Amazon Operations Manager
Morelly Logistics
10.2023 - Current
AREA GENERAL MANAGER
SMASHBUGER CORPORATION
01.2014 - 06.2022
DEPARTMENT SUPERVISOR
McDonald's
09.2010 - 12.2013
Associate's degree - undefined
Master's degree - undefined
Bachelor's degree - Accounting
Borough of Manhattan Community College