Jesse Beason

As a Customer Success Manager at NICE, I foster client success in a SaaS setting, collaborating closely with C-Suite executives and key stakeholders to enhance self-service experiences for both public-facing and internal content..

Led strategic sales initiatives to drive revenue growth, surpassing targets through proactive client engagement and targeted outreach. Implemented effective sales training programs and orchestrated successful marketing campaigns to strengthen market presence and cultivate key client relationships

I ensured seamless guest experiences at the US Grant, managing check-ins and check-outs with prompt, courteous service adhering to the hotel's excellence standards. Additionally, I optimized occupancy and revenue by managing reservations and room assignments meticulously, while also enhancing guest stays through providing comprehensive information about amenities and local attractions.