Results-driven Department Head with a proven track record in enhancing operational efficiency and customer satisfaction. Expertise in team leadership, problem-solving, and data analysis to drive strategic improvements.
Overview
9
9
years of professional experience
Work History
Department Head
Hobby Lobby
Tulsa, OK
09.2022 - 12.2025
Led departmental strategy to enhance operational efficiency and customer satisfaction.
Analyzed sales data to identify trends and adjust inventory management practices.
Implemented merchandising standards that increased product visibility and enhanced store layout.
Maintained organized inventory with accurate records through proper ordering, tracking and auditing procedures.
Frame Shop Manager
Hobby Lobby
Citrus Heights, CA
09.2021 - 02.2022
Oversaw daily operations of frame shop, ensuring optimal workflow and customer satisfaction.
Trained and mentored staff in framing techniques, enhancing team skill levels and service quality.
Managed inventory of framing materials, ensuring availability and reducing waste through effective stock control.
Implemented process improvements that increased operational efficiency and streamlined production timelines.
Coordinated custom framing projects from conception to completion, delivering tailored solutions to customers.
Developed strong rapport with customers through excellent communication skills and attention to detail.
Seasonal Worker
Amazon
Citrus Heights, CA
05.2020 - 08.2020
Operated material handling equipment to ensure efficient warehouse operations.
Sorted and organized inventory to maintain optimal stock levels and accessibility.
Maintained cleanliness and organization of work areas to comply with safety standards.
Provided support during high-demand seasons, ensuring timely order fulfillment and customer satisfaction.
Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
Meat Department Clerk
WinCo Foods
Citrus Heights, CA
01.2020 - 03.2020
Managed inventory levels, ensuring freshness and quality in meat selection.
Assisted customers with product inquiries, providing exceptional service and recommendations.
Oversaw daily workflows, coordinating tasks to maximize efficiency during peak hours.
Packaged meat products securely using appropriate wrapping materials to ensure freshness during transport home from store by customers.
Meat Processor
Cass Meats
Virginia, IL
04.2017 - 11.2019
Operated and maintained meat processing equipment to ensure optimal performance.
Executed quality control measures to uphold product standards and safety regulations.
Monitored inventory levels, ensuring timely replenishment of materials and supplies.
Conducted regular maintenance checks on tools and machinery to prevent downtime.