Jesse Blackwell
Sykesville,MD
Summary
Experienced Auto Damage Appraiser well-versed in assessing and documented vehicle damage. Detail-oriented and hardworking with excellent customer service and organizational skills. Persuasive communicator and skilled negotiator looking for a new professional challenge with room for advancement.
Overview
9
9
years of professional experience
Work History
Estimator, Tactical Response Team
Tesla
02.2024 - Current
- Assisted new shop openings by working along side new & experienced estimators to help onboard and understand Tesla operating systems and procedures
- Aligned with Travel needs to coordinate and deploy to locations in a timely manner
- Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
- Completed multiple back-fill positions. This involved stepping into new facilities and filling in the role of an already active estimator that is out of the office for an extended period of time
Collision Estimator
Tesla
09.2020 - 01.2024
- Inspected vehicles to evaluate necessary repairs and determine extent of damage.
- Documented damage with photographs and detailed written descriptions.
- Prepared insurance forms on behalf of customers, detailing damage details, car conditions and shop quotes.
- Prepared estimates used by management for purposes such as planning, organizing, and scheduling work.
Estimator
Chesapeake Collision
06.2019 - 04.2020
- Adhered to, DRP insurance procedures and rates applicable to estimates
- Earned reputation for good attendance and hard work
- Handled all delegated tasks, including managing vehicles production and sublet repairs
- Conducted final quality control check of vehicles prior to customer delivery.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Parts Manager
Chesapeake Collision
06.2018 - 06.2019
- Labeled each pulled part with proper part number, price, customer order number and destination
- Inspected pulled parts for defects, damage or deterioration caused by long-term outside storage
- Reduced expense spending, securing low-cost inventory for customers to drive client retention
- Loaded billing data into systems through data import, scanning or manual keying, to verify complete and accurate client invoices from vendors.
Car Detailer/porter
Chesapeake Collision
07.2016 - 06.2018
- Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle
- Performed custodial duties to maintain facility interior by vacuuming carpets, washing walls, sweeping floors and dusting furniture and fixtures.
- Maintained clean, tidy and safe work environment.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Education
High School diploma -
Liberty High School
Skills
- Problem solving
- Insurance supplement billing
- Customer service
- Repair Planning
- Critical thinking
- Decision-making
Timeline
Estimator, Tactical Response Team
Tesla
02.2024 - Current
Collision Estimator
Tesla
09.2020 - 01.2024
Estimator
Chesapeake Collision
06.2019 - 04.2020
Parts Manager
Chesapeake Collision
06.2018 - 06.2019
Car Detailer/porter
Chesapeake Collision
07.2016 - 06.2018
High School diploma -
Liberty High School
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