Received cash and credit card payments from customers, gave back balance, and maintained accounts when customers asked to change or edit their details.
Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
Evaluated vehicles exterior ahead of car wash service to ascertain the condition of flaws or defects then make note and point out in plain view of cameras.
keeping towels restocked and washed, emptying waste bins frequently, picking up debris on the walkways or parking lot to ensure clean and trash-free environment.
Inspected the date and quality of customers propane tanks before filling, varying from 10, 20, 30, 40 and 100lbs. Conducted exchanges if tank was deemed unsafe/out of date.
Make sure the customers are well taken care of, always looking for a opportunity to give the pickle. Greeting them at the pay station, smiling and making memorable encounters with each customer that comes through.
Returns & Testing Specialist
Crutchfield
06.2017 - Current
Verifying returned product and confirming the actual item(s) returned are accurate to the invoice and make corrections if any adjustments are needed
Testing and/or verifying products that have been returned and determining suitability for what course of action to follow for resale, repair, return to vendor, or disposal
Assist freight handlers and shipping department when needed, such as Holidays, other busy times and personnel shortage
4+ years of mobile forklift experience using different machines such as: Warehouse fork truck, Order Picker, Reach fork truck, walkie rider pallet truck, electric powered pallet jack and a custom made side loading fork truck made exclusively for Crutchfield
Provide team assistance as needed, using shrink wrap tunnel, CAD box maker and in pack size/over boxing products for shipping to customers as well as replenishing pick-faces
Lawn Service & Home Improvements
Family Work
01.2008 - 10.2023
Dan Boyd/Uncle - Operated farm tractor: front end loader including a blade, and mowing deck
Operated push mower, string trimmer, brush saw and chainsaw
Maintaining farm, and lawn equipment
Light carpentry
Light landscaping
Serviced vehicles
Painting
Farm Hand/Laborer
Mangham Manor Wool & Mohair Farm
05.2019 - 06.2020
Operated farm tractor: front end loader including a blade, and mowing deck