Professional trades assistant with robust background in supporting skilled labor across various projects. Known for reliability in completing assigned tasks and contributing to team success. Highly adaptable and focused on achieving quality results, leveraging practical skills and strong work ethic.
Work History
Customer Service Representative
4 Months
Valvoline | 04.2026 - Current
Assisted customers with product inquiries, ensuring clarity and satisfaction.
Processed transactions accurately using point-of-sale systems.
Maintained cleanliness and organization of service area to enhance customer experience.
Collaborated with team members to improve workflow efficiency during peak hours.
Educated customers on services and promotions, fostering strong relationships.
Adapted quickly to changing situations, providing support in high-demand periods.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Senior Technician
1 Year 7 Months
Valvoline Chesapeake | 03.2023 - 10.2024
Oversaw daily technical operations, ensuring compliance with safety standards and protocols.
Mentored junior technicians, fostering skill development and operational efficiency.
Implemented process improvements, enhancing workflow and reducing downtime across teams.
Conducted regular equipment inspections, identifying maintenance needs to minimize disruptions.
Managed inventory levels of tools and parts, optimizing resource allocation for projects.
Monitored and enforced safety measures to mitigate hazards.
Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
Ship Fitter
9 Months
Newport News/HII | 01.2025 - 10.2025
Maintained tools and equipment, ensuring proper functionality and safety compliance.
Minimized material waste through precise measurements and skilled cutting techniques during the fabrication process.
Contributed to cost savings by utilizing resources efficiently during fabrication and assembly processes.
Promoted a safe working environment through consistent compliance with OSHA regulations and company safety policies.
Used welding equipment to fabricate, cut and bend metal components to be installed in ship.
Inspected ship components and mechanisms for compliance with safety, operability and regulatory standards.
Mechanic/ Ship Fitter
4 Years 1 Month
Delphinus Engineering Inc | 04.2019 - 05.2023
Implemented safety protocols that reduced workplace hazards and enhanced compliance standards.
Set up and operates soldering and welding equipment to join sheet metal parts
Sets up and operates fabricating machines such as shears, brakes, bending rolls, and punch and drills presses to cut bend, and straighten sheet metal.
Installs assemblies according to blueprints, engineering sketches and drawings.
Inspects assemblies and installations for conformation with specifications, using measuring instruments such as calipers, scales, and micrometer
Trades Assistant
1 Year 3 Months
Continental Tide Defense Systems | 01.2018 - 04.2019
Assisted in maintaining tools and equipment, ensuring optimal functionality for daily operations.
Supported skilled tradespeople in various tasks, enhancing workflow efficiency and project timelines.
Learned safety protocols and best practices for handling materials, contributing to a safe work environment.
Organized workspaces and materials, improving accessibility and reducing downtime during projects.
Collaborated with team members to execute tasks efficiently while adhering to quality standards.
Adapted quickly to new tools and techniques, demonstrating flexibility in fast-paced environments.
Contributed to inventory management by tracking supplies needed for ongoing projects, aiding resource allocation.
Certified various compartments on projects as a Shipyard competent person(SCP) on the Naval Base and in Shipyards
Assisted electricians with cable removal, installation and mounting of electrical equipment during the backfit installations onboard the USS Cole (DDG-67) and USS Mahan (DDG-72)
Assisted ship fitters and welders with grinding, cutting and fitting of foundations to include fire watch, during the Backfit Installations onboard the USS Cole (DDG-67) and the USS Mahan (DDG-72)
Assisted on the job with Vent plenum door repairs onboard the USS Kearsarge LHD-3
Assisted on the job with VPC Repairs onboard the USS Wasp LHD-1
Trades Assistant
1 Year 1 Month
Amsec Llc | 06.2014 - 07.2015
Assisted welders in grinding, cutting, and fitting of foundations, ensuring precision in assembly.
Supported electricians with cable removal, installation, and mounting of electrical components, contributing to project efficiency.
Constructed containers and packaged parts according to detailed specifications, maintaining high quality standards.
Adhered to safety policies and procedures learned through 10-hour OSHA training, ensuring a safe work environment.
Utilized various hand tools, saws, and cutting equipment effectively and safely to complete job responsibilities.