Jesse Country
White Swan
Summary
Dedicated professional with extensive cleaning expertise honed at ABM Janitorial Services. Proven ability to enhance facility cleanliness and promote a safe environment through effective restroom care and customer service. Skilled in chemical handling and conflict resolution, ensuring high standards of sanitation and a respectful atmosphere for all occupants.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Janitor
ABM Janitorial Services
03.2021 - 08.2024
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Kept building spaces premises clean inside and outside.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Monitoring Specialist
Camp Hope
09.2020 - 03.2021
- Participated in quality improvement initiatives aimed at enhancing patient safety and satisfaction within the facility.
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently.
- Streamlined intake process, effectively assessing new clients'' needs and determining appropriate resources.
- Contributed to the establishment of a supportive and inclusive atmosphere within the shelter through active listening and empathetic engagement with clients.
- Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved.
- Enhanced living conditions for shelter occupants through diligent cleaning and maintenance of facility spaces.
- Maintained accurate records of client interactions, ensuring timely documentation that contributed to effective case management practices.
Cashier
AM/PM Gas Station
02.2019 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
General Laborer
Sonoco Plastics
04.2017 - 03.2019
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
- Assisted team members with tasks that require group effort.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Increased productivity with effective communication and collaboration among team members.
Education
GED -
YVCC
Yakima, WASkills
- Cleaning expertise
- Customer service-focused
- Professionalism and courtesy
- Complex Problem-solving
- Merchandise restocking
- Attention to detail
- Mopping techniques
- Window washing
- Chemical handling
- Custodial machine operation
- Bathroom sanitation
- Spot cleaning
Timeline
Janitor
ABM Janitorial Services
03.2021 - 08.2024
Monitoring Specialist
Camp Hope
09.2020 - 03.2021
Cashier
AM/PM Gas Station
02.2019 - 07.2020
General Laborer
Sonoco Plastics
04.2017 - 03.2019
GED -
YVCC
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