Jesse Emminger
Middleburg,FL
Summary
Motivated Dispatcher with field and dispatching experience responding to and working through high stress emergency situations and outages. Adaptable individual versed in giving over-the-phone/radio instructions and synchronizing with field personnel to restore customers as quickly and safely as possible. Articulate team player with more than 900 hours of overtime over the last 2 years while in Repair Dispatch. I believe my experience in the field and Repair Dispatch will greatly benefit my future career as a System Operator.
Overview
18
18
years of professional experience
Work History
Power System Operator
Clay Electric Co-Op
Keystone Heights , FL
2023.04 - Current
- Operated SCADA systems to monitor and control power system elements such as transformers, circuit breakers, voltage regulators, and capacitors.
- Analyzed load flows, short circuits, relay protection settings, harmonic analysis data and power system outages.
- Responded quickly to changing conditions on the power grid by adjusting voltages or switching devices to maintain a balanced flow of electricity.
- Performed tests on electrical components including switchgear assemblies, motors and generators.
- Maintained records of all activities related to the operation of the power system including daily logs and reports.
- Communicated with personnel from other utilities regarding current conditions on their systems that may affect our own operations.
- Provided technical support for troubleshooting issues within the power grid network.
- Assisted with emergency response procedures during outages or other abnormal situations affecting the power system.
- Coordinated with engineering staff to evaluate new technology solutions for improving overall efficiency of the electrical grid.
- Documented all changes made within the system during periods of operation or maintenance activities.
- Maintained high-level communication with direct supervisors to support rapid issue resolution.
- Documented, processed and dispatched customer outages.
- Manipulated controls to adjust and activate power distribution equipment and machines.
Repair Dispatcher
Portland General Electric Co.
Portland , OR
2020.12 - 2023.04
- At Repair Dispatch, we handle every outage, 911 call and crew callout after hours. We work through our Outage Managment System to trouble shoot and dispatch our Repairman, Testers, Meterman, Substation Wireman, Line Crews, Contract Crews, Communication Technicians, Reliability/Transmission Techs and safety personnel.
- After hours we coordinate with local authorities for road closures, emergency locates and natural disasters.
- All fuse outages and below we handle in Repair Dispatch. Reclosures, Distribution switches and Breakers and handled by our Distribution System Operators or Transmission System Operators.
- Coordinated work with engineers, technicians and power linemen to manage system restorations.
- Documented, processed and dispatched customer outages.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Assisted with customer requests and answered questions to improve satisfaction.
- Planned, prepared and completed electric switching procedures to de-energize equipment and maintain crew safety.
- Receive and accurately document calls for Customer Outage, Street Light Outage, and 911 Emergency Responder.
- Perform Crew Callout's using the ARCOS application to dispatch Eagles and/or crews for outage response and restoration.
- Use computer technology & tools to investigate, diagnose and document outage information and to dispatch Repairman/Crews for outage response and restoration. I.E. Outage Management Systems, RNI, Citrix, Maximo, Oracle, Sensus, IQGEO, ARM Scheduler, ARM Central Configuration, iTOA Logging.
- Responded quickly to changing conditions on the power grid by adjusting voltages or switching devices to maintain a balanced flow of electricity.
- Performed tests on electrical components including switchgear assemblies, motors and generators.
- Maintained records of all activities related to the operation of the power system including daily logs and reports.
- Provided technical support for troubleshooting issues within the power grid network.
- Assisted with emergency response procedures during outages or other abnormal situations affecting the power system.
- Coordinated with engineering staff to evaluate new technology solutions for improving overall efficiency of the electrical grid.
Line Crew Equipment Operator
Portland General Electric Co.
Portland , OR
2018.06 - 2020.12
- Taught new employees machine operation techniques and important business procedures.
- Operated Hole Digger, 38ton Crane, Backlot Setter, Boom Truck, Excavator, Dozer, Bucket Truck, Line Puller/ Tensioner, Grinder, Under Dog, Conduit Puller, Vac Truck.
- Assisted Line crew with all line work operations. Transmission work to underground secondary work.
Pre-Apprentice Lineman
Portland General Electric Co.
Portland , OR
2017.03 - 2018.06
- Was 1 of 16 hired with over 400 applicants.
- Had to resign due to being diagnosed with Ankylosing Spondylitis and Degenerative Disk Disorder. Couldn't climb poles anymore.
- Operated overhead line equipment such as bucket and boom trucks with consistent safety.
- Helped operate digger derrick truck and dug rock holes.
- Climbed wood poles to install lines, change out transformers and connect new service.
- Assisted with emergency call-outs to quickly restore service.
- Assisted in various capacities during construction, repair and maintenance of electrical lines.
- Compared layout and methods of installation to blueprints and sketches and marked differentiations on drawings.
- Opened switches or attached grounding devices to remove electrical hazards from disturbed or fallen lines.
- Patrolled lines and reported defective equipment or unsafe conditions to supervisor for resolution.
- Troubleshot overhead distribution lines to restore power service.
- Installed electric watthour meters in pre-installed meter-connection boxes to connect service.
- Climbed poles to compare printed data on transformers with work orders and examine wires and auxiliary equipment on poles.
- Tested and inspected electric distribution equipment and wiring outside and within buildings to verify conformance of installation with construction and building code specifications.
- Assessed power lines, poles and electrical equipment for wear and damage and reported deficiencies to appropriate supervisor.
- Maintained tools, equipment and vehicles in line with strict company standards.
Heavy Equipment Operator
Big River Excavating
Astoria , OR
2016.11 - 2017.03
- Built logging roads from start to finish. Tree feller, dozer and trackhoe operator and dump truck driver.
- Performed pre-shift and post-shift equipment inspections and accurately completed reports to support company policy.
- Operated excavators and other construction equipment to properly grade land.
- Employed heavy equipment operation best practices resulting in minimal complaints or incidents.
- Kept equipment fueled and ready for immediate use to support scheduling demands.
Foreman
Downing Diversified
Kalama , WA
2016.03 - 2016.11
- Oversaw daily operations and equipment cleanliness to meet health, hygiene and safety requirements and customer expectations.
- Reviewed project scope ahead of installation to understand customer expectations and important details.
- Read prints, plans and bore logs to correctly target drilling operations.
- Ran both Vermeer and Ditch Witch equipment as well as large range of vehicles and equipment on site.
- Oversaw directional drilling crew working on site to verify compliance with installation and safety standards.
- Coordinated smooth set up of on-site drilling rigs and organized required supplies.
- Delegated work to staff, setting priorities and goals.
- Prepared and planned worksites to help jobs run smoothly.
- Delegated duties to employees based on skillset.
- Reported project progress, site problems and labor status to supervisors.
- Established and enforced procedures and work standards, promoting team performance and safety.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created work crew schedules and delegated assignments.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Trained and monitored employees to teach daily tasks and improve performance.
Working Superintendent
Pacific Contracting Resources
Oregon City , OR
2015.06 - 2016.03
- Prepared and planned worksites to help jobs run smoothly.
- Delegated work to staff, setting priorities and goals.
- Reported project progress, site problems and labor status to supervisors.
- Created work crew schedules and delegated assignments.
- Recruited and hired workers, in addition to supervising and monitoring daily performance.
- Maintained written daily log of job site activities for permanent records.
- Inspected earthwork, concrete, structural steel, decking, fireproofing, framing and finish work.
- Guided and directed third-party inspectors throughout project.
- Eliminated project lags by inspecting work-in-progress to maintain pace, compliance and top quality control.
- Maintained project compliance, reviewed contractor scope, secured materials and negotiated pricing for competitive bidding with zero lost time due to accidents.
- Maintained high-quality standards and educated general contractors on quality control requirements.
- Directed development of project estimates, budgets and schedules.
- Tracked material usage and contractor hours to align projects with budgets.
- Maintained construction security surveillance for job sites, material stores and equipment depots.
Derrickhand
Saxon Drilling
Kenai , AK
2013.08 - 2015.06
- Completed Well control school.
- Inspected fall arrest systems, harnesses, derricks and hoisting components for safety.
- Mixed drilling fluids and handled hazardous chemicals.
- Monitored mud pump manifolds and guided pipes to drill holes.
- Reviewed inventories of pump and rig supplies and parts.
- Calculated volumes of oil and mud before moving loads.
- Monitored and protecting coworkers and checking all body parts remained away from dangerous moving parts.
- Supervised employee productivity and overall drilling procedures.
- Actuated controls to stabilize machines and to position and align drills.
- Mixed mud, water and chemicals to attain required viscosity and pumped mud into bore hole.
- Inspected derricks for flaws and cleaned and oiled derricks to maintain proper drilling operation.
- Mastered complete derrick design, managed derrick operation and read and tracked console readings.
Derrickhand
Stoneham Drilling
Williston , ND
2011.08 - 2013.08
- Started as a Roughneck and was promoted to a Motorhand and the to a Derrickhand.
- Assisted with pipe tallying, rigging up and pipe handling processes.
- Operated and maintained drill rigs and performed repairs and service on drilling equipment.
- Listened to operating drills, confirmed normal vibrations and collected material samples from hole to monitor output.
- Documented drilling, maintained records and submitted status and result reports.
- Inspected derricks for flaws and cleaned and oiled derricks to maintain proper drilling operation.
- Mixed mud, water and chemicals to attain required viscosity and pumped mud into bore hole.
- Supervised employee productivity and overall drilling procedures.
- Monitored and protecting coworkers and checking all body parts remained away from dangerous moving parts.
- Verified proper connection and torquing of connections like bolts and screws.
- Calculated volumes of oil and mud before moving loads.
- Reviewed inventories of pump and rig supplies and parts.
- Monitored mud pump manifolds and guided pipes to drill holes.
- Assisted with mud house and chemical sack room procedures.
- Mixed drilling fluids and handled hazardous chemicals.
- Performed routine repairs and preventive maintenance on rigs and circulation machinery.
- Inspected fall arrest systems, harnesses, derricks and hoisting components for safety.
Master at Arms
U.S. Navy Reserve, NAS
Portland , OR
2006.08 - 2012.08
- Deployed 2008-2009. Stationed on British Amphibious Ship to train the Iraqi Navy to protect their oil platforms off the coast of Iran
- Deployed to Kuwait, Iraq and Bahrain
- Blue Jacket Sailor Award
- US Setcom Letter of Accommodation
- One of the first E-4's in the Navy to test and receive EXW Pin
- Interim Coxswain on 34' Patrol Craft with crew served weapons release authority
- Cleaned and maintained weaponry following official procedures for optimum reliability.
- Trained continuously on weaponry, tactics and maneuvers to maintain mission readiness.
- Supervised operation and organizational maintenance of weapons systems and specialized equipment.
- Used technical expertise and sound military judgment to learn and perform complex procedures.
Education
High School Diploma -
Clatskanie High School
Clatskanie, OR06.2006
Some College (No Degree) -
Klamath Community College
Klamath Falls, ORSkills
- Improving Operations
- Service Planning
- Monitoring Field Personnel
- Verbal and Written Communication
- Repair Scheduling
- Dispatch Recordkeeping
- Equipment Needs Assessment
- Work Personnel Advisement
- Service Coordination
- Work Crew Dispatch
- Effective Communications
- Team Work Scheduling
- Calendar and Scheduling Software
- Problem Assessment
- Equipment Location Identification
- Critical Thinker
- Training New Hires
Additional Information
- Currently working on my NERC Certification.
Timeline
Power System Operator
Clay Electric Co-Op
2023.04 - Current
Repair Dispatcher
Portland General Electric Co.
2020.12 - 2023.04
Line Crew Equipment Operator
Portland General Electric Co.
2018.06 - 2020.12
Pre-Apprentice Lineman
Portland General Electric Co.
2017.03 - 2018.06
Heavy Equipment Operator
Big River Excavating
2016.11 - 2017.03
Foreman
Downing Diversified
2016.03 - 2016.11
Working Superintendent
Pacific Contracting Resources
2015.06 - 2016.03
Derrickhand
Saxon Drilling
2013.08 - 2015.06
Derrickhand
Stoneham Drilling
2011.08 - 2013.08
Master at Arms
U.S. Navy Reserve, NAS
2006.08 - 2012.08
High School Diploma -
Clatskanie High School
Some College (No Degree) -
Klamath Community College
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