Jesse Fischer
Orlando,FL
Summary
Highly driven Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer satisfaction. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager
Bergstrom Mazda of Green Bay
Green Bay, WI
04.2023 - 11.2023
- Developed and implemented operational strategies to improve efficiency, reduce expenses and maximize customer satisfaction.
- Streamlined communication between fixed and variable operations departments with weekly round table meetings, and daily interaction of department leaders including trade row walks, PDI organization, and parts to service recaps.
New Car Sales Manager
Bergstrom Buick GMC of Appleton
Appleton, WI
03.2019 - 03.2023
- Developed pricing models for new car inventory based on market research of competitive dealer online pricing as well as regular mystery shops including phone and web leads in an effort to ensure market share effectiveness.
- Provided training to sales staff on product features, benefits, and selling techniques. Made sure all sales advisors were aware of the steps of our process, and understood the "why" behind each step to ensure their monthly goals were obtained resulting in a highly engaged team and less turnover and new hire training.
- Researched monthly changes in manufacturer rebates and lease programs to determine the best offers to advertise for Buick GMC vehicles company wide in a prompt and timely manner to ensure our offers hit digital, TV, and radio at or before the timing of our competitors.
New Car Sales Manager
Bergstrom Chevrolet Cadillac of Appleton
Appleton, WI
04.2018 - 02.2019
- In addition to my key responsibilities listed at Appleton Buick GMC we transitioned from a negotiation sales process to an 'Upfront Pricing' negotiation-free sales model at Appleton Chevrolet Cadillac. Implemented transparent and communicative training early in the sales process, resulting in successful adoption of the new approach. Ensured that customers understood the change and had a positive buying experience with Bergstrom.
New Car Sales Manager / F&I Manager
Northland Chevrolet
Superior, Wisconsin
04.2014 - 03.2018
- Managed day-to-day operations of the dealership's new car sales department.
- Developed pricing models for new car inventory and tracked sales performance against targets.
- Ensured compliance with all applicable laws governing automobile dealerships.
Education
Associate of Arts - Hospitality Management
Chippewa Valley Technical College
Eau Claire, WI05-2004
Skills
- Sales Process Management
- Business Development
- Customer Retention
- Customer Relationship Management
- Process Implementation
- Supervision and Training
Accomplishments
- 2023 Mazda Presidents Club Award honoring the top 50 US dealerships based on Sales Volume, and CSI Scores.
- 2023 Automotive News Best Dealerships To Work For Award, ranking #66 for Bergstrom Mazda of Green Bay.
- 5X General Motors Mark of Excellence Award Winner.
Certification
- AFIP (Association of Finance & Insurance Professionals) Certified Professional in Financial Services designated 04/15/2022.
NFS and OPoC trained with workplace experience
- Trained by The Rikess Group on Negotiation Free Selling, and One Point of Contact with nearly 5 years experience in this sales model.
References
References available upon request.
Timeline
General Manager
Bergstrom Mazda of Green Bay
04.2023 - 11.2023
New Car Sales Manager
Bergstrom Buick GMC of Appleton
03.2019 - 03.2023
New Car Sales Manager
Bergstrom Chevrolet Cadillac of Appleton
04.2018 - 02.2019
New Car Sales Manager / F&I Manager
Northland Chevrolet
04.2014 - 03.2018
Associate of Arts - Hospitality Management
Chippewa Valley Technical College
- AFIP (Association of Finance & Insurance Professionals) Certified Professional in Financial Services designated 04/15/2022.
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