JESSE FOX
EUGENE,OR
Summary
Experienced dog handler with an empathetic and customer focused mission to ensure complete care.
Overview
7
7
years of professional experience
Work History
Dog Daycare Attendant
DogPaw Daycare
07.2021 - Current
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Lead position which organized, monitored, and assisted dogs and 6 staff members
- Lead position in charge of medications and roughly 20-40 boarding dogs
- Supported everyday facility cleanliness by regularly sanitizing dog spaces and equipment to maintain a healthy environment
- Customer service for owners who were new or regulars
Customer Service Representative
SheerID
06.2018 - 01.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Customer service experience enhanced by overall 88% customer satisfaction rating
Education
Bachelor of Science - Psychology
University of Oregon
Eugene, OR01.2015
Skills
- First Aid Procedures
- Infection Control
- Animal Nutrition
- Administrative Support
- Effective Communication
- Empathy
- Active Listening
- Adaptability
- Dependable
Accomplishments
- Fear Free Certified
- Leadership position at current workplace
Timeline
Dog Daycare Attendant
DogPaw Daycare
07.2021 - Current
Customer Service Representative
SheerID
06.2018 - 01.2020
Bachelor of Science - Psychology
University of Oregon