Jesse Fuhrmann
Maryland Heights,MO
Summary
Dedicated and adaptable professional with a versatile background in restaurant management. Known for strong customer service and staff mentoring abilities, contributing to enhanced team performance and operational standards.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Assistant Manager
The Melting Pot Restaurants Inc.
Town and Country, Missouri
10.2024 - Current
- Coordinated training sessions for new employees on service protocols.
- Assisted in managing daily restaurant operations and staff schedules.
- Handled customer inquiries and resolved issues to enhance satisfaction.
Hourly Manager
The Melting Pot Restaurants Inc.
Town and Country, Missouri
05.2024 - 10.2024
- Managed daily restaurant operations to ensure efficient service and guest satisfaction.
- Coordinated with kitchen staff to maintain timely food preparation and delivery.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Server
The Melting Pot Restaurants Inc.
Town and Country, Missouri
02.2023 - 05.2024
- Provided excellent customer service in a fast-paced dining environment.
- Assisted guests with menu selections and dietary restrictions.
- Collaborated with kitchen staff to ensure timely food delivery.
Server
TGI Fridays
Saint Charles, Missouri
04.2012 - 01.2023
- Trained new servers on restaurant procedures and service standards.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Bachelor of Science - Psychology
Missouri State University
Springfield, Missouri, MO05-2015
Skills
- Training coordination
- Staff management
- Customer service
- Operational efficiency
- Issue resolution
- Employee mentoring
Certification
ServSafe Certification
References
References available upon request.
Timeline
Assistant Manager
The Melting Pot Restaurants Inc.
10.2024 - Current
Hourly Manager
The Melting Pot Restaurants Inc.
05.2024 - 10.2024
Server
The Melting Pot Restaurants Inc.
02.2023 - 05.2024
Server
TGI Fridays
04.2012 - 01.2023
Bachelor of Science - Psychology
Missouri State University