Jesse Garcia
Saint Paul,MN
Summary
Experienced professional with a focus on customer satisfaction gained at Cub Foods, recognized for strong communication and teamwork abilities. Successfully improved customer experiences through effective problem resolution and attention to detail. Skilled in inventory management and staff development, fostering a team-oriented environment that increases operational efficiency.
Overview
11
11
years of professional experience
Work History
Grocery Stocker
Cub Foods
North St Paul Mn
10.2017 - 07.2025
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
- Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
CSR
Speedway
Maplewood MN
04.2015 - 06.2017
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Delivered outstanding problem-solving skills in addressing recurring issues that resulted in improved operational efficiency.
- Responded proactively and positively to rapid change.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
Host
Perkins Family Restaurant
North St. Paul MN
07.2014 - 02.2015
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Optimized the use of storage space by consolidating overstock items, creating a more organized backroom area.
- Assisted in training new employees on proper stocking techniques, enhancing overall team performance.
Education
Highland Park Sr. High
St. Paul MN06.2014
Skills
- Teamwork and collaboration
- Customer service
- Attention to detail
- Flexible and adaptable
- Critical thinking
- Excellent communication
- Active listening
- Multitasking Abilities
- Friendly, positive attitude
Timeline
Grocery Stocker
Cub Foods
10.2017 - 07.2025
CSR
Speedway
04.2015 - 06.2017
Host
Perkins Family Restaurant
07.2014 - 02.2015
Highland Park Sr. High