Jesse Gavia
Poway,CA
Summary
Experienced individual and cybersecurity student with extensive experience in dynamic environments, adept at leveraging strong interpersonal and problem-solving skills to overcome challenges. Seeking a part-time or full-time position to contribute expertise and drive organizational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Brewer
JuneShine
San Diego, CA
03.2023 - 01.2025
- Troubleshot complex tasks within the brewery, including hardware malfunctions, electrical issues, and sensor replacements.
- Managed databases and software systems to track ingredient inventory, production schedules, and quality control metrics.
- Developed mastery in recipe formulation, process optimization, and industry-led quality control procedures for over 50 different SKUs across two different brands.
Packaging Lead
JuneShine
10.2021 - 03.2023
- Trained and mentored staff on proper packaging techniques and procedures within a brewery setting, while maintaining high attention to detail.
- Assisted in continuous improvement initiatives, identifying areas of potential growth or change within the department.
- Consistently exceeded performance metrics, such as maintaining line efficiencies of 97% or better, showcasing a dedication to excellence and continuous improvement.
Server/Bartender
Farmhaus
05.2018 - 08.2021
- Built long-lasting and authentic relationships with customers, enhanced customer satisfaction by attending to their needs, and providing enjoyable, experiential service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution, and maintaining positive relationships.
- Helped troubleshoot the POS system by contacting and working with the service provider to ensure the system stayed online during all business hours.
Education
Associate of Science - Cybersecurity
Palomar College
San Marcos, CA12-2025
Associate of Science - Psychology
Sierra College
Rocklin, CA05.2018
Skills
- Customer/client-oriented and a strong desire to resolve problems while maintaining a professional demeanor
- Fundamental understanding of TCP/IP configuration, VPNs, and network topology
- Ability to troubleshoot and resolve issues pertaining to various computers and mobile devices
- Desire to build strong working relationships with others through collaboration
- Essential understanding of Active Directory, Microsoft 365, Linux, and macOS
- Robust verbal and written communication
Homelabs
- Deployed Active Directory on Windows Server 2019 within a virtual environment, and created mock users with specified file share permissions.
- Utilized the Daubert Standard and several forensics applications, including FTK Imager and Autopsy, in a mock digital forensics investigation in order to produce secure and legally admissible evidence for court.
- Set up and configured routers for SOHO environments, and communicated with the ISP to troubleshoot any issues during the initialization process.
Certification
- CompTIA A+
Timeline
Brewer
JuneShine
03.2023 - 01.2025
Packaging Lead
JuneShine
10.2021 - 03.2023
Server/Bartender
Farmhaus
05.2018 - 08.2021
Associate of Science - Cybersecurity
Palomar College
Associate of Science - Psychology
Sierra College
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