JESSE G CORTINAS
Honey Creek,IA
Summary
Results-driven claims professional with strong analytical skills and keen eye for detail. Adept in processing claims efficiently while ensuring accuracy and compliance with regulations. Known for fostering team collaboration and adapting to changing requirements seamlessly. Dependable, focused, and skilled in conflict resolution and customer service.
Overview
6
6
years of professional experience
Work History
Recovery Claims Associate
Sedgwick
05.2022 - Current
- Provides prompt subrogation and recovery investigation, evaluation and settlement of auto/rental claims
- Conducts verbal and written communication with insurance carriers, internal/external departments, credit card companies, company vendors, renters and all responsible parties
- Utilizes knowledge of insurance and negligence to negotiate fault with adverse parties in case of disputed liability
- Negotiates loss recovery settlements with adverse parties in compliance with state laws, fair claim practice and within client guidelines in a variety of states
- Maintains a time diary of all pending files
Lead Development Coordinator
Signal 88
05.2019 - 05.2022
- Made sales calls to set up appointments for the Sales Representatives to sell security services
- Recently promoted to the Food Processing Dept
Professional Research Consultants
01.2020 - 05.2020
- Call patients that have recently had an experience at a medical facility and conduct surveys
Education
Bachelor’s degree - criminal justice/criminology
UNO
05.2022
Associate of Applied Science - Criminal Justice
IWCC
05.2020
High school or equivalent -
Tri Center Community School
05.2018
Skills
- Claims processing
- Claims
- Claims investigation
- Policy interpretation
- Microsoft office
- Insurance claims review
- Documentation review
- Time management
- Decision-making
- Coverage determination
- Team collaboration
- Accident investigations
- Settlement negotiation
- Customer service
- Attention to detail
Additional Information
GPA: 3.8
Awards
- IHSAA Distinguished Academic Achievement
- Phi Theta Kappa Honor Society
- President’s Honor Roll
- Dean’s List
Extracurricular Activities
Council Bluffs Soccer Club Chess Club
Coursework
- Criminal Justice
- Accredited Association of Certified Fraud Examiners
Timeline
Recovery Claims Associate
Sedgwick
05.2022 - Current
Professional Research Consultants
01.2020 - 05.2020
Lead Development Coordinator
Signal 88
05.2019 - 05.2022
Bachelor’s degree - criminal justice/criminology
UNO
Associate of Applied Science - Criminal Justice
IWCC
High school or equivalent -
Tri Center Community School
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