Jesse Goldsmith

• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Directed dispatching, routing, and tracking of [Number] fleet vehicles.
• Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
• Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
• Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
• Promoted teamwork among colleagues by proactively assisting others when needed.
• Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
• Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.

• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
• Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
• Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.

• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Maintained a clean and organized ambulance, ensuring optimal readiness for emergency calls.
• Managed inventory of medical supplies, ensuring adequate stock levels for effective emergency response.
• Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.

• Interfaced with management and colleagues in a professional manner.
• Translated business needs and priorities into actionable logistics strategies.
• Determined the most cost-effective procedures and routes for shipments.
• Prioritized order security, accuracy and on-time pickup and delivery.
• Communicated with dispatchers, and customers regarding outgoing orders.
• Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors.
• Dispatched Wreckers to Emergencies
  
• Street directions
• Phone call orders

Volunteer EMT

• Responded to dispatched emergency assignments quickly and safely.
• Performed basic and advanced patient assessments.
• Assessed patient condition through physical and verbal exams and by collecting information from others at the scene.
• Interpreted limited histories and used physical examinations to identify potential underlying critical issues.
• Monitored patients for changes, and reviewed and revised plans accordingly.
• Inspected the vehicle, medical supplies and equipment during down time.
• Promoted team effort when working with dispatch center, external public safety agencies and health care providers.
• Demonstrated high standards of performance, including teamwork, communication and compassion.
• Kept vehicles ready for emergencies by cleaning them and keeping medical supplies stocked.
• Strictly protected the confidentiality of all information related to patient care activities and EMS operations.

• Greeted customers entering the store to ascertain what each customer wanted or needed.
• Described product to customers and accurately explained details and care of merchandise.
• Earned management trust by serving as key holder, responsibly opening and closing store.
• Politely assisted customers in person and via telephone.
• Communicated with vendors regarding back order availability, future inventory and special orders.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Answered product questions with up-to-date knowledge of sales and store promotions.
• Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
• Scored in top 10% of employees in successful resolution of issues
• Maintained cleanliness and presentation of stock room and production floor.
• Directed calls to appropriate individuals and departments.
• Operated a POS system to itemize and complete an average of number customer purchases.
• Set up and explained new membership contracts.