Jesse Hardy
Columbus,OH
Summary
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in role.
Overview
21
21
years of professional experience
Work History
Crew Member
Wendy’s corporate
Columbus
02.2013 - Current
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Worked front counter, drive-thru and other areas.
Warehouse Worker
iLhu strtucs
Columbus
12.2012 - 07.2014
- Collaborated with other movers when loading large equipment to prevent potential accidents.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Maintained stock levels in accordance with company policies.
- Used pallet jacks to move items to and from warehouse locations.
- Checked cargo before transportation and determined if items adhered to proper regulation standards.
- Followed organizational procedures to stack and store cargo in transit sheds, ship holds and warehouses.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Performed cycle counts to maintain accurate inventory records.
Crew Team Member
McDonald's
Columbus, OH
01.2010 - 01.2014
- Performed store opening and closing procedures as directed by management team.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Coached, mentored and trained team members in order to improve their job performance.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Trained employees on additional job positions to maintain coverage of roles.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
Grocery Clerk
Kroger Company
Columbus, OH
03.2004 - 06.2013
- Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
- Operated cash register to process cash, check, and credit card transactions.
- Greeted visitors in friendly and professional manner while directing them appropriately.
- Performed opening and closing duties such as setting up displays, counting money in register drawers and restocking items.
- Maintained work area and kept cash drawer organized.
- Monitored expiration dates on food products to ensure quality control measures were met.
Education
GED -
GED
Columbus, OH06.1970
Skills
- Assertiveness
- Resilience and persistence
- Crew leadership
- Store opening and closing
- Initiative and Self-motivation
- Cleaning and sanitizing
- Positive company representation
- Leadership qualities
- Integrity and honest
- Teamwork and collaboration
- Multitasking and organization
- Customer service
Timeline
Crew Member
Wendy’s corporate
02.2013 - Current
Warehouse Worker
iLhu strtucs
12.2012 - 07.2014
Crew Team Member
McDonald's
01.2010 - 01.2014
Grocery Clerk
Kroger Company
03.2004 - 06.2013
GED -
GED