Jesse Hernandez
Austin,TX
Summary
Dynamic and dedicated professional with diverse experience across production, retail, and fast food environments, totaling 4 years. Proven ability to streamline operations, optimize workflows, and ensure exceptional customer service. Skilled in team leadership, inventory management, and maintaining high standards of quality and efficiency. Eager to contribute strong work ethic, adaptability, and problem-solving skills to a collaborative team environment.
Overview
3
3
years of professional experience
Work History
Production Associate
Tesla
10.2023 - 04.2024
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained a flexible approach to work assignments, willingly cross-training in different areas to help the production line where help is needed.
- Contributed to the overall success of the company by proactively identifying areas for improvement and taking initiative to implement solutions that enhanced productivity and reduced costs.
- Monitored machinery to identify concerns, make corrections, or report complex problems.
- Organized work to meet demanding production goals.
- Participated in training sessions to enhance skills and knowledge.
Supervisor
Bealls Outlet
03.2022 - 10.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
- Boosted store sales through effective merchandising, product placement, and promotional displays.
- Monitored loss prevention efforts to minimize theft incidents and maintain overall store security.
- Conducted thorough audits of cash registers, ensuring accuracy and accountability in financial transactions.
Fast Food Supervisor
Freddy's Frozen Custard & Steakburgers
02.2021 - 04.2023
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Monitored cash handling procedures closely to prevent theft or discrepancies in revenue reporting accurately.
- Streamlined kitchen operations by organizing workflows more effectively, resulting in reduced wait times for customer orders.
- Resolved customer complaints promptly and professionally, resulting in increased loyalty and repeat business.
- Managed inventory levels for optimal cost control and minimized waste by regularly reviewing stock and making appropriate adjustments.
Education
High School Diploma -
Temple High School
Temple, TX06.2021
Skills
- Efficient multitasking
- Production Support
- Quality Assurance
- Staff Training and Development
- Customer Service Management
- Cash Handling and Reconciliation
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Production Associate
Tesla
10.2023 - 04.2024
Supervisor
Bealls Outlet
03.2022 - 10.2023
Fast Food Supervisor
Freddy's Frozen Custard & Steakburgers
02.2021 - 04.2023
High School Diploma -
Temple High School