Jesse Hernandez
Mission,TX
Summary
Dependable Box Truck Driver with more than 5 years of experience safely and efficiently driving box truck to deliver cargo. Reliably drives, moves, and offloads merchandise to serve customers and develop sales. Holds valid Class drivers license and enhances organization reputation by obeying regulations and maintaining truck operating efficiency.
Overview
3
3
years of professional experience
Work History
Box Truck Driver
South Star Transportation
, TX
10.2024 - 03.2025
- Followed established routes and time schedules for deliveries according to customer requirements.
- Leveraged forklift, hand truck or dolly to load and unload product for stock or delivery.
- Inspected truck equipment and supplies and reported mechanical problems to facilitate repair process.
- Verified contents of inventory loads against shipping papers prior to departure from origin point.
- Inspected trucks before and after trips, including checking fluid levels, tire pressure, brakes, lights.
- Maintained cleanliness of cab and cargo area of box truck.
- Completed deliveries by requested times.
- Provided excellent customer service while delivering products safely and efficiently.
- Addressed customer inquiries about product availability or delivery status in a professional manner.
- Kept accurate logs of all deliveries and trips.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Communicated with dispatchers regarding any changes in route or schedule due to traffic or weather conditions.
- Reported mechanical problems encountered with vehicles to dispatch.
- Assisted customers with loading, unloading packages onto, off box truck as needed.
- Presented clean, professional appearance to promote positive company image.
- Resolved discrepancies between actual load received at destination versus paperwork provided by shipper at origin point.
- Communicated with dispatch and customers enthusiastically, focusing on client satisfaction.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Loaded and unloaded truck with pallet jack or by hand.
- Reported delays and accidents to stations using telephones or two-way radios.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Contacted customers prior to delivery to coordinate delivery times.
Box Truck Driver
Buddy Owens
Mission, TX
07.2023 - 08.2024
- Contacted customers prior to delivery to coordinate delivery times.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Handled escalated situations involving driver disputes or other urgent matters promptly.
- Monitored inventory levels and reordered supplies when needed.
- Resolved customer complaints regarding delivery issues or discrepancies in a timely manner.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Answered customer questions regarding products and resolved issues with order accuracy and quality.
- Loaded and unloaded vehicles at distribution center and delivery address.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Communicated effectively with dispatch regarding delivery progress and route detours.
- Presented order bills and collected payments for deliveries.
- Delivered items to customers and presented invoices for payments.
Box Truck Driver
Blue Star Delivery
McAllen, TX
11.2022 - 06.2023
- Assisted with customer requests and answered questions to improve satisfaction.
- Identified needs of customers promptly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
- Utilized GPS navigation system when necessary for efficient routing purposes.
- Facilitated safe loading and unloading of products by supervising warehouse personnel.
- Loaded and unloaded truck with pallet jack or by hand.
- Presented clean, professional appearance to promote positive company image.
- Followed established routes and time schedules for deliveries according to customer requirements.
Box Truck Driver
Rooms To Go
McAllen, TX
02.2022 - 10.2022
- Documented installation processes and outcomes, providing detailed reports to management and clients.
- Tested and troubleshot systems to alleviate potential issues.
- Troubleshot and resolved installation issues promptly, minimizing impact on project timeline and customer satisfaction.
- Mounted and connected mechanical and electrical equipment according to specifications.
- Installed new components or replaced defective parts to restore functionality.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Monitored shipment progress throughout route using GPS navigation system.
- Maintained accurate records of all deliveries made.
- Placed bracing, straps and other protective devices onto items in transit to prevent damage.
- Loaded merchandise into truck according to established procedures and regulations.
Education
High School Diploma -
Veterans Memorial High School
Mission, TX06-2018
Some College (No Degree) - Auto Mechanics
South Texas College
McAllen, TXSkills
- Route planning
- Vehicle inspection
- Load securing
- Customer service
- Inventory management
- Time management
- Communication skills
- Delivery scheduling
- GPS navigation
- Vehicle loading
- Teamwork
- Professionalism
- Drive vehicles
- Heavy lifting
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Box Truck Driver
South Star Transportation
10.2024 - 03.2025
Box Truck Driver
Buddy Owens
07.2023 - 08.2024
Box Truck Driver
Blue Star Delivery
11.2022 - 06.2023
Box Truck Driver
Rooms To Go
02.2022 - 10.2022
High School Diploma -
Veterans Memorial High School
Some College (No Degree) - Auto Mechanics
South Texas College
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