Jesse Infante
Ithaca,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Server Texas Roadhouse position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Agent
Bankers Life Insurance
01.2024 - 02.2024
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Built strong relationships with clients through consistent communication and excellent customer service.
- Expanded client base by actively prospecting for new business opportunities and generating referrals.
- Resolved complex claims issues, advocating on behalf of clients to ensure fair settlements.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Consistently exceeded individual sales targets while contributing to overall team success in meeting company goals.
- Established trust with prospective customers by providing accurate information about available policies and transparent pricing structures.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Increased sales of life insurance products through tactical customer outreach.
CEO
Royal Window Cleaning
04.2020 - 10.2023
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Exhibited excellent people skills during interaction with employees and customers.
- Utilized well-honed interpersonal and people skills to approach customers, engaging in conversation to promote products.
Education
No Degree - Math & Science
Tompkins-Cortland Community College
Dryden, NYHigh School Diploma -
Cortland Christian Academy
Cortland, NY06.2021
Skills
- Advanced Team Working Capability's
-Skilled Multitasker
-Memory & Leaning
-Problem Solving
-Time Management
-Quick with Math & Cash Handling
-Reliable Team Member
-Communication & Listening
-Honesty & Integrity
Accomplishments
Successfully built & scaled a local business in three years at the age of 16. Recently sold that business end of 2023 at 19 years old.
Obtained NY Life & Accident insurance License February of 2022.
Certification
NY Life & Accident Insurance License
Timeline
Insurance Agent
Bankers Life Insurance
01.2024 - 02.2024
CEO
Royal Window Cleaning
04.2020 - 10.2023
No Degree - Math & Science
Tompkins-Cortland Community College
High School Diploma -
Cortland Christian Academy