Karna Kleven
Eden Valley,MN
Summary
Professional insurance specialist with track record of delivering client-focused solutions and driving positive outcomes. Adept at navigating complex policies, risk assessment, and customer relationship management. Strong team collaborator, adaptable to changing needs, and consistently reliable in achieving organizational goals. Skilled in sales strategies, policy analysis, and client advisory services.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Insurance Agent
Karna Kleven Insurance Agency LLC
05.2022 - Current
- Agent / Sales and business management / Protecting client's investments
Co-Proprietor
Kleven’s Toolbox LLC DBA Matco Tools
11.2014 - 08.2023
- Managed daily operations, ensuring efficient workflow and inventory management.
Agency Producer / Protégé
Farmers Insurance – Christopher Pendergast Agency
08.2020 - 05.2022
- Developed comprehensive insurance marketing strategies tailored to client needs and agency goals.
Office Representative
Melissa Radel State Farm Insurance
01.2019 - 08.2020
- Managed customer inquiries and provided tailored insurance solutions to enhance client satisfaction.
Office Assistant
JJKN Management
01.2015 - 01.2019
- Assisted in preparing reports and presentations using Microsoft Office Suite applications.
Retail Merchandiser
Crossmark
09.2014 - 01.2015
- Developed and implemented visual merchandising strategies to enhance product presentation.
Education
AAS Degree - Marketing and Sales Management
Ridgewater College
Willmar, MN12.2007
AAS Degree - Professional Photography
Ridgewater College
Willmar, MN05.2006
High School - undefined
New London–Spicer High School
New London, MN06.2004
Skills
- Working with Microsoft Office – (Word, Excel, and Outlook)
- Working with Quick books on-line and desktop
- Task-oriented
- Team-oriented
- 10-key Calculator
- Multi-task
- Personable
- Professionalism and ethics
- Regulatory compliance
- Cold calling
- Data entry
- Customer complaint resolution
Accomplishments
- Achieved my Blue Vase award through effectively helping clients with their life insurance needs.
- Resolved client issues through effective listening to their needs.
Affiliations
- Eden Valley - Watkins Chamber
- Buffalo Chamber
- CV4P - Eden Valley
Certification
- Property and Casualty MN License – March 2019 – March 2026
- Health and life Insurance MN License – 2020 – March 2026
Languages
English
Native or Bilingual
Timeline
Insurance Agent
Karna Kleven Insurance Agency LLC
05.2022 - Current
Agency Producer / Protégé
Farmers Insurance – Christopher Pendergast Agency
08.2020 - 05.2022
Office Representative
Melissa Radel State Farm Insurance
01.2019 - 08.2020
Office Assistant
JJKN Management
01.2015 - 01.2019
Co-Proprietor
Kleven’s Toolbox LLC DBA Matco Tools
11.2014 - 08.2023
Retail Merchandiser
Crossmark
09.2014 - 01.2015
High School - undefined
New London–Spicer High School
AAS Degree - Marketing and Sales Management
Ridgewater College
AAS Degree - Professional Photography
Ridgewater College
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