JESSE JOHN URRUTIA-CUEVAS

I bring a strong combination of bartending and serving experience, allowing me to deliver excellent guest service in both bar and dining environments. I am highly comfortable working in fast-paced, high-volume settings where multitasking, efficiency, and a positive attitude are essential. I consistently provide friendly, attentive service by greeting guests warmly, taking accurate orders, and ensuring food and beverages are delivered quickly and correctly. My background behind the bar has strengthened my ability to work under pressure, manage multiple tickets at once, and maintain a clean, organized, and fully stocked workspace. I am skilled in mixing and serving a wide variety of beverages, handling cash and POS systems, managing tabs, and following responsible alcohol service and sanitation guidelines. As a server, I focus on anticipating guest needs, providing consistent check-backs, refills, and table maintenance, and resolving concerns professionally to ensure a high level of satisfaction. I take pride in strong menu knowledge and use it to make recommendations, answer questions about ingredients or allergens, and upsell food, drinks, and add-ons to enhance the guest experience and increase sales. Teamwork is one of my strongest qualities. I communicate clearly with kitchen staff, fellow servers, and bartenders to keep service running smoothly, and I am always willing to support the team by running food, resetting tables, restocking, or stepping in where needed. I am reliable, punctual, and detail-oriented, with a strong understanding of cleanliness, food safety, and workplace standards. Overall, I offer a well-rounded hospitality skill set built on professionalism, adaptability, strong communication, and a genuine commitment to creating positive dining experiences for every guest.