Jesse Lemus Chan
Los Angeles,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Site Coordinator
LA's Best
Los Angeles, CA
08.2022 - Current
- Maintained accurate records of event activities and expenses.
- Supervise , plan , organize and participate in a variety of recreation activities such as crafts athletics , games and dramatics
- Form positive relationships with families
- Scheduled staff to cover all necessary duties during planned events
- Assist in conducting in-service training sessions
- Determines the need for and assists in enrichment and recreation supplies and equipment
- Maintain safety and order ensure physical & emotional safety of all program participants
- Administers first -aid in case of minor injuries
- Perform related duties as assigned
- Manages payroll for staff members
- Submits orders
- Responsible for answering questions and concerns from students and parents
- Print , scan , and fax documents
PS
La's Best LAUSD
Los Angeles, CA
08.2019 - 08.2022
- Self-motivated, with a strong sense of personal responsibility .
- Worked effectively in fast-paced environments
- Skilled at working independently and collaboratively in a team environment
- Maintain student files
- Assisted with day-to-day operations, working efficiently and productively with all team members
- Worked well in a team setting, providing support and guidance
- Responsible for answering questions and concerns from students and parents
- Attended conferences related to program topics or goals.
Customer Service Representative
Staples
Los Angeles, CA
01.2012 - 02.2022
- Handle customer inquiries and suggestions courteously and professionally
- Managed high-stress situations
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Developed strong customer relationships to encourage repeat business.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Answered customer inquiries and provided accurate information regarding products and services.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
Program Worker
La's Best LAUSD
Los Angeles, CA
08.2006 - 08.2019
- Maintain structure in classroom
- Conducted various indoor/outdoor activities with students
- Maintain safety and order
- Perform related duties as assigned
- Created safe and positive environment that was conductive to learning and engaging activities
- Collaborated with team members to develop comprehensive program plan achieve project objectives
- Administer first-aid in case of minor injuries
Education
Manual Arts Senior High School
Los Angeles, CA05-2003
Skills
- Mentorship and develop staff
- Staff Scheduling
- Staff Supervision
- Safety enforcement
- Staff Training
- Workflow Planning
- Team Leadership and Motivation
- Student relations
- Staff Development
- Staff leadership
- Documentation skills
Languages
Spanish
Professional
Timeline
Site Coordinator
LA's Best
08.2022 - Current
PS
La's Best LAUSD
08.2019 - 08.2022
Customer Service Representative
Staples
01.2012 - 02.2022
Program Worker
La's Best LAUSD
08.2006 - 08.2019
Manual Arts Senior High School