Opportunity to grown and learn Knowledge is power
Jesse Lewis
Sales And Service
Bellevue,WA
Summary
Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
11
11
years of professional experience
4
4
years of post-secondary education
Work History
Sales and Service Technician
Les Schwab
Bellevue, WA
01.2017 - Current
- Utilized consultative sales approach to offer products to meet customer needs.
- Communicated with customer, troubleshot and operated computer to discover and input information.
- Educated new sales staff on store policies and customer support operations.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
- Used consultative sales approach to understand and meet customer needs.
Prep Cook
Cafe Inc
Sammamish, WA
03.2012 - 01.2017
- Trained and assisted new kitchen staff members.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Controlled food cost and waste by selecting and using correct ingredients and amounts.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Maintained food safety and sanitation standards.
- Measured and mixed ingredients according to precise recipes for best results.
Education
High School Diploma -
Eastlake High School
Sammamish, WA 08.2010 - 06.2014
Skills
Staff Training
Good Telephone Etiquette
Teamwork and Collaboration
Multitasking Abilities
Decision-Making
Customer Relations
Network development
Interests
Timeline
Sales and Service Technician
Les Schwab
01.2017 - Current
Prep Cook
Cafe Inc
03.2012 - 01.2017
High School Diploma -
Eastlake High School
08.2010 - 06.2014