Jesse Lopez

• Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
• Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
• Performed quality inspections and drafted reports to detail non-conforming material issues.
• Contributed to root cause analysis to determine core reason for failures and errors.
• Developed action plan for company certification using IATF16949 standard knowledge.
• Led training sessions on quality control techniques, elevating team's expertise and minimizing errors in production.
• Facilitated feedback loop from end-users to production, ensuring that customer insights contribute to product enhancements.
• Reduced product return rates, conducting detailed root cause analyses to identify and rectify manufacturing defects.

• Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
• Managed and archived quality documentation and participated in internal and external quality audits.
• Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
• Evaluated quality problems and performed assessments to identify and resolve issues.
• Conducted thorough audits to ensure adherence to industry standards and regulatory requirements, maintaining compliance consistently.
• Improved quality processes for increased efficiency and effectiveness.
• Drove process standardization by creating and implementing SOPs, resulting in increased efficiency and reduced deviations.

• Developed inspection plans based on design specifications, ensuring all critical dimensions and performance criteria were verified throughout the manufacturing process.
• Improved customer satisfaction levels with timely resolution of non-conformance issues and effective corrective actions.
• Contributed to root cause analysis to determine core reason for failures and errors.
• Streamlined defect tracking process, enabling quicker resolutions and boosting customer satisfaction.
• Developed metrics dashboard to monitor quality trends, enabling data-driven decision-making.

Implemented QMS for ISO-9001 registration (January to October)

• Managed root cause analysis investigations, determining underlying issues in product failures and implementing corrective actions as necessary.
• Managed and archived quality documentation and participated in internal and external quality audits.
• Evaluated quality problems and performed assessments to identify and resolve issues.
• Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
• Updated quality control standards, methods, and procedures to meet compliance requirements.