Summary
Overview
Work History
Affiliations
Timeline
Skills
Work Preference
Hi, I’m

Jesse Maley

Apopka,FL
Jesse Maley

Summary

Executive Management Professional with strengths in managing multiple people, teams, projects and locations simultaneously while promoting diversity, equity and inclusion in hiring and training practices to foster leadership development. Entrepreneurial and creative problem solver, passionate about turning innovative ideas into tangible results. Experienced formulating and executing strategic plans, creating new products and services, and developing business opportunities. Track record of multiple successful business ventures and leading teams of professionals to maximize profits and deliver success. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and teams.

Overview

38
years of professional experience

Work History

SWOP-USA BEHIND BARS- ALTAMONTE SPRINGS

FOUNDER
10.2016 - Current

Job overview

  • Created a Florida Non-Profit to educate and train professionals how to work with victims of violence through harm reduction and human rights-based theories
  • Developed targeted Life Skills classes, POP Art Therapy and Human Rights based Harm Reduction protocols
  • Authored “Living a Life You Love” and trained other trainers to teach the curriculum at local jails and work release centers
  • Trained Senior Law Enforcement and Social Service personnel.

SWOP Behind Bars
Brandon, FL

Executive Program Director
03.2016 - Current

Job overview

  • Enhanced program efficiency by streamlining processes and implementing innovative strategies.
  • Spearheaded the design and launch of new programs, driving significant growth in revenue and market share.
  • Developed collaborative projects and partnerships with other community providers.
  • Championed continuous improvement efforts to increase operational efficiency and program effectiveness.
  • Evaluated the competitive landscape to identify opportunities for differentiation and strategic positioning in the market.
  • Cultivated a diverse talent pipeline through targeted recruitment efforts, resulting in a high-performing team with varied skills and perspectives.
  • Influenced company-wide adoption of agile methodologies, resulting in increased flexibility, adaptability, and overall project success.
  • Aligned program objectives with organizational goals, promoting consistency and unity across departments.

SWOP NATIONAL COMMUNITY SUPPORT LINE

FOUNDER
05.2012 - Current

Job overview

  • Administrate National Crisis Support Line for people who live within marginalized communities
  • Connect clients to local services and support
  • Aid and support people who are incarcerated and being released, court support for criminalized individuals and their families as it intersects with domestic violence, sexual assault, suicide prevention and family planning

24-7 IN TOUCH

Beauty Advisor
08.2022 - 04.2023

Job overview

  • Work from home as Beauty Advisor assisting Sephora clients with ordering and using hair, skin and cosmetic items, returns, missing shipments and general customer service using her formula of Consult, Diagnose and Prescribe to ensure client satisfaction.
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.

DILLARDS

COSMETICS DEPARTMENT MANAGER
01.2003 - 08.2009

Job overview

  • Responsible for monitoring sales trends, developing vendor partnerships, analyzing retail sales, creating sales incentives and activating client contact program
  • Achieved first Million Dollar Lancôme counter in Florida
  • Introduced showcases and special events with industry leaders such as Estee Lauder, Clinique, Prescriptives, Elizabeth Arden, Clarins, Ralph Lauren and Calvin Klein which resulted in increased sales and enhanced customer loyalty
  • Transitioned in-store salon to an Aveda Concept Salon
  • Oversaw the promotion of 18 top selling counter managers and sales associates into positions within corporate and manufacturer representative positions.

REGIS CORPORATION

REGIONAL SUPERVISOR
08.1998 - 01.2003

Job overview

  • Actively recruited and trained 18 mall-based salon managers to enhance staff development and retention of more than 160 stylists
  • Negotiated leases with mall management
  • Facilitated sales and purchases of corporate supported independent salons and retail centers
  • Provided coaching to managers to increase sales and build customer loyalty
  • Increased regional market share by 5% within the first six months and 3% each following year
  • Submitted annual budgets and consistently exceeded projected sales.

REDKEN CORPORATION

BUSINESS DVMT EDUCATOR
05.1988 - 08.1997

Job overview

  • Introduced salons and stylists to Redken Products and Services
  • Assisted development and implementation of "Make a Better Living, Live a Better Life" business training for stylists and salon owners
  • Launched Redken Shades EQ in the Southeast United States
  • Assisted internationally recognized platform artists and worked trade shows and in store events throughout the United States, Canada and Europe.

COMMAND PERFORMANCE

MANAGER/EDUCATOR
05.1987 - 12.1996

Job overview

Affiliations

Affiliations
  • Professional Women's Association, Lifetime Member
  • GLITSINC, NYC, Board Chair
  • SWOP-USA, CA, BOD
  • WITNESS TO MASS INCARCERATION, NYC, BOD, Funding Development Director
  • National Organization for Women, Lifetime Member
  • Orange County Chapter National Organization of Women, Lifetime Member
  • Orlando National Organization for Women, Lifetime Member
  • Woodhull Freedom Foundation, Sex Worker Ambassador, Litigant on Federal First Amendment Lawsuit to Challenge the Constitutionality of FOSTA
  • NSWP, Global Sex Work, North American Regional Representative, 2016-2018
  • Greater Orlando Human Trafficking Task Force, Organizational Human Rights Trainer
  • Freedom Network, Criminal Legal Referral Coordinator

Timeline

Beauty Advisor
24-7 IN TOUCH
08.2022 - 04.2023
FOUNDER
SWOP-USA BEHIND BARS- ALTAMONTE SPRINGS
10.2016 - Current
Executive Program Director
SWOP Behind Bars
03.2016 - Current
FOUNDER
SWOP NATIONAL COMMUNITY SUPPORT LINE
05.2012 - Current
COSMETICS DEPARTMENT MANAGER
DILLARDS
01.2003 - 08.2009
REGIONAL SUPERVISOR
REGIS CORPORATION
08.1998 - 01.2003
BUSINESS DVMT EDUCATOR
REDKEN CORPORATION
05.1988 - 08.1997
MANAGER/EDUCATOR
COMMAND PERFORMANCE
05.1987 - 12.1996

Skills

Team leadership

Marketing

Entrepreneurial and innovative

Ethics and integrity

Client engagement

Strategic planning

Visionary leadership

Customer acquisition

Team engagement

Project management

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureWork-life balance

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Jesse Maley