Jesse Matzner
Moreno Valley,CA
Summary
Hardworking Food Service Clerk with 6 years of experience in retail support and service. Top-notch issue resolution and customer engagement talents. Works quickly in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Service Deli Clerk
Stater Bros.
Moreno Valley, CA
09.2017 - 10.2021
- Learned other teammates' work tasks to train as backup.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Crew Trainer
McDonald's
Riverside, CA
11.2014 - 05.2017
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Trained other employees in customer service, food safety and performance requirements.
Education
High School Diploma -
Canyon Springs High School
Moreno Valley, CA06.2015
Skills
- Cleanliness and Sanitation
- Employee Training and Supervision
- Displays and Showcases
- Food and Beverage Service
- Food Packaging and Labeling
- Platter and Tray Preparation
- Proper Storage Procedures
- Safe Food Handling
- Safe Work Practices
- Slicer Operation
- Valid Food Handlers Certification
Timeline
Service Deli Clerk
Stater Bros.
09.2017 - 10.2021
Crew Trainer
McDonald's
11.2014 - 05.2017
High School Diploma -
Canyon Springs High School
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