JESSE MCNEIL
THE WOODLANDS
Summary
Logistics and operations manager with expertise in supply chain optimization and client relationship management. Demonstrated success in developing efficient processes that ensure compliance and enhance operational performance. Skilled in implementing performance metrics to achieve operational excellence and improve customer satisfaction.
Overview
23
23
years of professional experience
Work History
SENIOR LOGISTICS COORDINATOR
Sapphire Gas Solutions
Conroe
03.2025 - Current
- Coordinated transportation providers to achieve timely delivery of liquid natural gas.
- Tracked and resolved shipping errors, enhancing service quality and customer satisfaction.
- Managed cost analysis and shipping margins to optimize profitability.
- Developed processes that improved efficiency and organization in supply chain operations.
- Reviewed purchase orders and shipping documents for accuracy.
- Prepared bills and invoices accurately and efficiently.
- Ensured compliance with quality standards in all services provided.
- Addressed customer inquiries and directed clients to appropriate channels.
LOGISTICS ACCOUNT MANAGER
Tenaris
Midland
11.2021 - 08.2024
- Coordinated transportation providers to ensure prompt movement of liquid natural gas, enhancing delivery reliability.
- Reviewed purchase orders and shipping documents for accuracy, preventing costly errors.
- Managed logistics for rig direct yards, ensuring timely deliveries and optimized inventory.
- Developed processes to enhance supply chain efficiency and organization.
- Implemented performance metrics via KPI dashboards to monitor operational excellence.
- Streamlined emergency response protocols for critical shipments, maintaining strong customer relationships.
- Developed tailored logistics solutions for unique client needs, fostering increased customer loyalty.
- Ensured compliance with safety, environmental, and government regulations in logistics operations.
OPERATIONS CLERK
Estes Express Lines
Houston
03.2016 - 05.2017
- Notated and tracked dropped and picked-up trailers to ensure timely logistics operations
- Tracked and verified validity of daily hazardous shipments to maintain compliance and safety standards
- Processed shipping documents for inbound and outbound freight shipments.
- Coordinated with drivers to ensure timely pick-up and delivery schedules.
- Maintained accurate inventory records using logistics management systems.
FREIGHT ANALYST
Fed Ex Services
Houston
11.2008 - 07.2010
- Analyzed freight classifications and weight data for accuracy, conducted physical inspections, and collaborated with sales team to deliver optimal customer solutions.
- Estimated weights, heights and centers of balance to make precise placements
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures
for various tasks. - Created comprehensive documentation to enhance internal knowledge sharing on standard operating procedures.
WAREHOUSE MANAGER
Jones Oil, Inc
Houston
04.2008 - 05.2009
- Led warehouse operations with 12 shipping associates, optimizing stock management through lean initiatives.
- Oversaw equipment upkeep and warehouse condition, coordinating repairs and renovations to maintain operational efficiency.
- Ensured compliance with OSHA safety standards through regular cleaning and maintenance of the warehouse.
- Delivered financial data and operational reports to senior management, enhancing decision-making processes.
- Analyzed weekly and monthly profit and loss statements, identifying trends to inform account profitability.
OPERATIONS MANAGER
Saia Motor Freight, Inc
Houston
07.2005 - 02.2008
- Orchestrated logistics operations for 12-24 crew members, optimizing transportation budgets and carrier relationships while ensuring DOT compliance and safety standards.
- Led outbound shift operations, managing 55-member team while optimizing freight loading processes and maintaining rigorous safety standards
- Led warehouse operations, managing 12 shipping associates while implementing LEAN initiatives to optimize stock management and improve operational efficiency
- Ensured D.O.T, ELD, and account safety management reporting and compliance
- Managed P&D driver verification, hazardous shipment tracking, and Bills of Lading validation to streamline document processing and ensure accurate cargo movement.
- Oversaw routing, tracking, and shipping activities to ensure safe, prompt, and accurate delivery of equipment or product
- Coordinated business performance reviews with existing carrier network and management team, and identified potential new partners.
- Monitored 3rd party carrier relationships and yearly RFP price negotiation, and assist with new Carrier onboarding.
- Determined the most cost-effective procedures and routes for shipments through comparison analysis and presented monthly reports to Leadership on data performance.
- Managed delivery schedules by assessing carrier capacity and product order lead time.
- Tracked performance management through the use and development of KPI's and various reports
- Provided customer/ field with weekly reporting data and tracking information while managing and monitoring delivery KPI's.
- Investigated and coordinated client logistics chargebacks, resolving issues related to shortages, lost/damaged products in transit, and missed deliveries.
- Collaborated with team members to achieve department goals, contributing to a positive work environment through clear communication and active participation in meetings.
- Provided timely and accurate support on operational matters, including account updates, transaction inquiries, and dispute resolutions.
- Analyzed freight classifications and weight data to ensure accuracy, conducted physical inspections, and collaborated with sales team for optimal customer solutions
- Estimated weights, heights and centers of balance to make precise placements
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Analyze weekly and monthly P&L statement to determine account profitability, and provide financial data and weekly operations report to senior management.
- Performed cleaning and maintenance tasks in warehouse to meet OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Performed root cause analysis for customer calls and complaints
- Conducted driver and employee training sessions to ensure compliance with safety standards.
- Assisted dockworkers in obtaining Bills of Lading for shipments that have not been properly entered into the work system to ensure proper movement
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Supervised operations staff and kept employees compliant with company policies and procedures.
NIGHT STOCK MANAGER
Office Depot
Oakridge North
07.2003 - 07.2005
- Led night operations team of 3, optimized inventory management with systematic stock replenishment and efficient store layout modifications
- Managed inventory levels to ensure product availability and stock rotation.
- Coordinated shipments and deliveries to maintain optimal stock flow.
- Trained staff on proper stock management procedures and safety protocols.
Education
DIPLOMA - GENERAL STUDIES
Klein Oak High School
Klein, TX05-2002
Skills
- Logistics Coordination
- Transportation Management
- Logistics Analysis
- Route Optimization
- Demand Forecasting
- Inventory Control
- Fleet Management
- KPI Management
- Supply Chain
- Risk Management
- DOT Compliance
- SafetyNET
- SAP
- AS400
- Root Cause Analysis
- Budget Optimization
- Supervision
Languages
English, Native
Timeline
SENIOR LOGISTICS COORDINATOR
Sapphire Gas Solutions
03.2025 - Current
LOGISTICS ACCOUNT MANAGER
Tenaris
11.2021 - 08.2024
OPERATIONS CLERK
Estes Express Lines
03.2016 - 05.2017
FREIGHT ANALYST
Fed Ex Services
11.2008 - 07.2010
WAREHOUSE MANAGER
Jones Oil, Inc
04.2008 - 05.2009
OPERATIONS MANAGER
Saia Motor Freight, Inc
07.2005 - 02.2008
NIGHT STOCK MANAGER
Office Depot
07.2003 - 07.2005
DIPLOMA - GENERAL STUDIES
Klein Oak High School