Jesse Mejia
Conroe,TX
Summary
Goal-oriented Team Manager meeting team performance objectives and achieving set targets. Committed individual well-versed in providing thorough training, setting team goals and developing innovative strategies. Great communication skills paired with excellent time management, leadership, and multitasking abilities.
Overview
6
6
years of professional experience
Work History
Team Leader Manager
Chick-fil-A
02.2022 - Current
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
- Led employee relations through effective communication, coaching, training, and development.
- Cultivated positive, productive team environments, resolving conflicts quickly.
Order Selector
HEB Distribution
06.2021 - 12.2021
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Checked inventory and selected products from specific locations based upon availability.
Sales Associate
Hollister
04.2018 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Science - Biology
University of Houston
Houston, TX12.2024
Skills
- Performance Coaching
- Customer Service
- Teamwork and Collaboration
- Facility Cleaning
- POS System Operation
- Money Handling
Timeline
Team Leader Manager
Chick-fil-A
02.2022 - Current
Order Selector
HEB Distribution
06.2021 - 12.2021
Sales Associate
Hollister
04.2018 - 08.2019
Bachelor of Science - Biology
University of Houston
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