JESSE MICHAEL
Woodstock,GA
Summary
Customer-focused professional motivated to maintain customer satisfaction and contribute to company success. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Seeking opportunities to expand skills while facilitating company growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
HOBNOB Tavern - GE
Atlanta, GA
02.2019 - Current
- Provided excellent customer service to ensure satisfaction.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
HVAC Service Technician and Installer
Preferred Heating and Air
Cartersville, GA
01.2021 - 01.2022
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Operated various diagnostic tools to determine repair plans.
- Installed new components or replaced defective parts to restore functionality and enhance equipment performance.
Server
Taco Mac - GE
Atlanta, GA
07.2017 - 01.2019
- Ensured that each guest was served courteously, quickly, and efficiently.
- Provided exceptional service to high volume of daily customers.
- Maintained records of transactions made during shift as required by law or company policy.
- Maintained knowledge of current menu items and preparation methods.
Contractor
Hospitality Renovations - GE
05.2016 - 07.2017
- Operation of heavy machinery for demolition projects and drywall installation.
- Performed carpet, tile, and counter-top installations.
- Monitored progress of projects to ensure timely completion within budget parameters.
Education
Air Conditioning, Refrigeration & Heating Technology -
Lincoln Technical Institute
07.2020
Skills
- Introduction to the Trade
- Basic Refrigeration Systems
- Warm Heating & Air
- Air Conditioning Design and Layout
- Electricity
- Introduction to Climate Control
- Commercial Refrigeration Control
- Commercial Refrigeration Design
- Energy Efficiency and Green Technology Systems
- Tile Laying
- Carpentry
- Drywall
- Adobe Illustrator
- HVAC
- Customer Service
Certification
EPA Certification
References
References available upon request.
Timeline
HVAC Service Technician and Installer
Preferred Heating and Air
01.2021 - 01.2022
Server
HOBNOB Tavern - GE
02.2019 - Current
Server
Taco Mac - GE
07.2017 - 01.2019
Contractor
Hospitality Renovations - GE
05.2016 - 07.2017
Air Conditioning, Refrigeration & Heating Technology -
Lincoln Technical Institute
EPA Certification
Similar Profiles
Chawn MasonChawn Mason
Server at Hobnob TavernServer at Hobnob Tavern
Briyona MathenyBriyona Matheny
Server at HOBNOB Neighborhood TavernServer at HOBNOB Neighborhood Tavern
Michael LeeMichael Lee
Executive Chef at HOBNOB Neighborhood TavernExecutive Chef at HOBNOB Neighborhood Tavern