Jesse Miller
Citrus Heights,CA
Summary
Experienced E-4 Infantryman offering 4+ years of experience with United States army. Solid communication, planning and problem-solving abilities. Outstanding team collaboration and leadership skills.
Knowledgeable Installer offering 5 years of field experience focused on customer satisfaction. Offering strong mechanical and technical skills with excellent eye for detail. Well-versed in diagnosing and repairing issues with current systems and installing new systems.
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
15
15
years of professional experience
Work History
Diagnostic Technician and Lead Installer
AirTech Pros
04.2023 - Current
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Applied critical thinking and research to address complex issues.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Completed job reports and logs immediately following service calls.
- Tracked and recorded parts and labor costs related to each service call.
- Diagnosed and repaired problems with electrical and mechanical systems.
Lead Instillation Technician
Gilmore Heating And Air
06.2018 - 04.2023
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
- Honed strong communication, problem-solving and organizational skills while completing tasks and working with team.
- Prioritized and accomplished multiple tasks within established timeframes.
- Developed keen eye for detail and commitment to producing quality craftsmanship.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Inspected equipment to identify areas of wear or causes of malfunctions.
- Maintained compliance with regulatory standards and safety requirements.
- Applied critical thinking and research to address complex issues.
- Observed equipment operation to diagnose and troubleshoot reported issues.
- Completed job reports and logs immediately following service calls.
- Tracked and recorded parts and labor costs related to each service call.
Indirectfire Infantryman
US Army
11.2008 - 04.2012
- Supported superiors and subordinates in technical and tactical strategy planning.
- Assisted in developing and supervising training of subordinate mortar sections and squads.
- Oversaw equipment functionality and soldier performance.
- Responded to emergencies with speed, efficiency, and knowledgeable assistance.
- Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
Education
High School Diploma -
Folsom Cordova Unified School District
Folsom, CA10.2008
Skills
- Tactical and Technical Guidance
- Safety Protocols
- Identifying Hazards
- Training Leadership
- Customer Service
- System Installation
- Equipment Repair
- OSHA Compliance
- Performance Improvement
- Blueprint Reading
- Equipment Maintenance
- System Troubleshooting
Timeline
Diagnostic Technician and Lead Installer
AirTech Pros
04.2023 - Current
Lead Instillation Technician
Gilmore Heating And Air
06.2018 - 04.2023
Indirectfire Infantryman
US Army
11.2008 - 04.2012
High School Diploma -
Folsom Cordova Unified School District
Similar Profiles
Ryan SnowRyan Snow
Project Manager /Commercial Estimator at Airtech RefrigerationProject Manager /Commercial Estimator at Airtech Refrigeration
Alice ProdanAlice Prodan
Business Analyst, Operations IT Team at TUI AirtechBusiness Analyst, Operations IT Team at TUI Airtech
Zainal BadriZainal Badri
Building Maintenance Supervisor at Airtech Building And ConsultancyBuilding Maintenance Supervisor at Airtech Building And Consultancy
Rachel Von AeschRachel Von Aesch
General Manager at InShape Family FitnessGeneral Manager at InShape Family Fitness
Eric TamEric Tam
Production Assistant at Nhu Than (Sleeping on Water)Production Assistant at Nhu Than (Sleeping on Water)