Summary
Overview
Work History
Education
Skills
VOLUNTEER EXPERIENCE
Timeline
Generic

Jesse Miner Jr

Colorado Springs,CO

Summary

Lead courier with a proven record improving delivery efficiency by reducing operational delays and supporting on-time service. Manage route planning, vehicle checks, and real-time dispatch coordination. Maintain accurate delivery records and resolve service issues quickly.

Overview

13
13
years of professional experience

Work History

LEAD COURIER

Direct Parcel, LLC/DHL
Colorado Springs, CO
04.2025 - Current
  • Implemented process improvements that enhanced delivery efficiency and reduced operational delays.
  • Coordinated with dispatch teams to manage workflow and resolve logistical challenges, ensuring timely deliveries.
  • Performed regular vehicle inspections to ensure safety compliance and minimize downtime.
  • Analyzed delivery patterns to identify opportunities for improved service levels and cost savings.
  • Built strong relationships with clients by promptly addressing concerns, leading to increased customer satisfaction.
  • Developed strong relationships with key accounts by consistently meeting or exceeding their expectations for quality service.
  • Enhanced customer satisfaction by providing professional, courteous service during pickups and deliveries.
  • Planned delivery routes to enhance efficiency and guarantee timely parcel delivery.
  • Verified addresses prior to delivery to ensure accuracy and successful receipt.
  • Implemented measures to prevent damage or loss of packages throughout transit.
  • Obtained signed receipts and confirmation of each delivery.
  • Maintained accurate paper or virtual records of parcel deliveries.
  • Trained and mentored junior couriers on best practices for route optimization and customer service.
  • Ensure proper operation of equipment by performing regular checks on their functionality.
  • Operated a 26-foot box truck to transport delivery freight to the warehouse for sorting and route assignment.

LEAD COURIER

Gateway Overnite, LLC/DHL
Colorado Springs, CO
04.2021 - 04.2025
  • Trained and mentored junior couriers in effective route optimization strategies and customer service techniques.
  • Implemented process improvements that streamlined delivery operations and minimized delays.
  • Coordinated with dispatch teams to manage workflow and resolve logistical challenges in real-time.
  • Conducted regular vehicle inspections to ensure compliance with safety standards and reduce downtime.
  • Analyzed delivery patterns to pinpoint opportunities for enhanced service levels and potential cost savings.
  • Built strong client relationships by promptly addressing concerns, contributing to improved customer satisfaction.
  • Developed strong relationships with key accounts by consistently meeting or exceeding their expectations for quality service.
  • Enhanced customer satisfaction by providing professional, courteous service during pickups and deliveries.
  • Sorted parcels and packages according to designated delivery routes to streamline the distribution process.
  • Planned delivery routes to enhance operational efficiency and guarantee punctual parcel deliveries.
  • Verified delivery addresses prior to dispatch to reduce errors and ensure accurate deliveries.
  • Took measures to prevent damage or loss of packages throughout the delivery process.
  • Collected signed receipts and delivery confirmations from recipients to maintain accurate records.
  • Performed regular checks on equipment functionality to ensure proper operation and safety standards.

FIRE TECHNICIAN/HELPER

Falcon Fire Protection Company, LLC
Tamuning, Guam
11.2018 - 12.2019
  • Install, inspect, test, and maintain fire protection systems, including alarms, sprinklers, extinguishers, and emergency lighting.
  • Conducted inspections and maintenance of fire protection systems, ensuring compliance with safety regulations.
  • Diagnosed and repaired fire alarm and suppression systems, improving operational reliability.
  • Implemented preventive maintenance schedules, significantly decreasing system failures and emergency repairs.
  • Collaborated with clients, contractors, utility companies, and fire authorities to uphold safety standards and provide training on system use.
  • Maintain detailed service records, inspection logs, and compliance documentation.
  • Recorded inspection findings in company service reports
  • Replaced faulty detectors, valves, and alarms
  • Inspected fire alarm systems for Falcon Fire Protection Company clients
  • Tested sprinkler components and corrected damaged fire protection equipment
  • Inspected work areas to identify actual and potential fire hazards surrounding industrial work.

FORKLIFT OPERATOR

Micronesian Brokers Incorporated
04.2014 - 06.2017
  • Operated forklifts to facilitate timely movement of materials within warehouse.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Loaded and unloaded shipments accurately, maintaining inventory integrity.
  • Coordinated with team members to streamline loading processes, and enhance overall workflow.
  • Conducted routine safety inspections on equipment to ensure operational compliance.
  • Monitored stock levels and communicated discrepancies to management for prompt resolution.

Heavy Equipment Operator

Maeda Pacific Corporation
Harmon
08.2017 - 11.2018
  • Operated excavators and loaders on Maeda Pacific project sites.
  • Inspected heavy equipment before shifts and reported maintenance issues.
  • Moved soil, rock, and materials for trenching and site preparation.
  • Followed Maeda Pacific safety rules during active construction work.
  • Positioned equipment for lifting and placement of building materials.
  • Cleaned equipment and secured work areas after shift completion.
  • Operated multiple pieces of heavy equipment in a safe and efficient manner to excavate land for construction projects.

Education

HIGH SCHOOL DIPLOMA - GENERAL STUDIES

Penn Foster High School
PA
10-2020

Skills

  • Route planning expertise
  • Logistics management
  • Delivery tracking
  • Parcel sorting
  • Vehicle inspection
  • Loading and unloading
  • Forklift certified
  • Inventory management
  • Professionalism
  • Customer relations
  • Dispatch coordination
  • Time management
  • Decision-making
  • Problem-solving
  • Attention to detail
  • Training and mentoring
  • Strong leadership
  • Team leadership
  • Team collaboration
  • Effective communication
  • Conflict management
  • Professionalism
  • Vehicle maintenance
  • Team leadership
  • Conflict management
  • Vehicle maintenance
  • Training and mentoring

VOLUNTEER EXPERIENCE

  • Colorado Springs Parks & Recs, FOOD DELIVERER, Colorado Springs, CO, 2024-11, Present, Participated in volunteer efforts to provide meals and support services to homeless community members in a respectful and compassionate environment., Adhered to all applicable laws governing safe driving practices including speed limits and traffic signals.
  • Colorado Springs Parks & Recs, HEAD COACH, Colorado Springs, CO, 2024-05, Present, Volunteered as a Youth T-Ball and Baseball Coach, teaching fundamental skills, teamwork, and sportsmanship to young athletes., Communicated effectively with athletes, parents, and staff members to ensure positive relationships., Utilized interpersonal skills to build trust between players and create an inclusive environment., Monitored athlete progress in order to improve performance levels, highlighting strong motivational aptitude., Developed practice plans to maximize individual strengths, exhibiting excellent time management capabilities., Created and implemented new drills to increase team performance., Established and maintained standards of athlete behavior, providing proper supervision of athletes., Developed team-building exercises to promote unity and collaboration., Developed regular practice schedule and organized practice time to provide both individual and team development., Observed players during competition and practice to determine need for individual or team improvement., Organized and conduct practice sessions.

Timeline

LEAD COURIER

Direct Parcel, LLC/DHL
04.2025 - Current

LEAD COURIER

Gateway Overnite, LLC/DHL
04.2021 - 04.2025

FIRE TECHNICIAN/HELPER

Falcon Fire Protection Company, LLC
11.2018 - 12.2019

Heavy Equipment Operator

Maeda Pacific Corporation
08.2017 - 11.2018

FORKLIFT OPERATOR

Micronesian Brokers Incorporated
04.2014 - 06.2017

HIGH SCHOOL DIPLOMA - GENERAL STUDIES

Penn Foster High School
Jesse Miner Jr